Renewals Account Manager – RAM Ops

🔥 12 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Own end-to-end renewal management for a defined ARR portfolio • Drive proactive renewal engagement using standardized tiered cadences • Manage portfolio-level GRR, renewal rate, and forecast accuracy • Identify renewal risks and orchestrate mitigation plans with Sales and CSM • Act as the primary renewal contact for customers and sales • Position renewals as strategic lifecycle conversations • Support lifecycle reviews and QBRs for strategic and at-risk accounts • Collaborate with Sales, Customer Success, Channel Management, Renewals O2C, and Finance • Identify expansion signals and coordinate handoffs to Sales or Channel Managers • Drive SFDC data quality and renewals data accuracy • Consolidate renewals data into a single pipeline view • Build and maintain RAM dashboards covering GRR, churn, renewal pipeline, forecast accuracy, and tier coverage • Partner with RevOps and Finance on ARR forecasts and portfolio insights • Act as RAM data steward for fields, definitions, reports, and data quality standards • Support the Quote-to-Cash transition with ERP and SFDC/CPQ process knowledge • Drive data quality initiatives toward targets above 95% accuracy • Support the Director, RAM in operational coordination, team alignment, and stakeholder communication • Act as delegate for the Director during absences • Support onboarding of new RAM team members • Maintain accurate renewal pipelines and forecasts in SFDC • Ensure contracts, pricing logic, and renewal documentation are captured consistently • Support a single source of truth for renewals and ARR reporting • Use GenAI tools to improve productivity, insights, and customer communications • Identify opportunities to streamline processes and improve the renewals playbook

🎯 Requirements

• Ability to manage complex, recurring revenue portfolios within a B2B software or SaaS environment • Capability to navigate and optimize ERP and SFDC/CPQ systems to ensure high data integrity • Understanding of the Quote-to-Cash (Q2C) lifecycle and its impact on ARR forecasting • Expertise in translating complex data into actionable insights for diverse business stakeholders • Interest in leveraging emerging technologies, including GenAI, to improve operational productivity • A formal education and subsequent University Bachelor or Master’s degree in a relevant field are nice to have • Professional experience and achievements valued in lieu of optional formal education

🏖️ Benefits

• Permanent employment • Flexible remote work arrangement • Healthy work-life balance • Performance-based rewards • Wellbeing programs for employees and their families • Continuous development and career growth opportunities • Opportunities to move across teams and functions • Support from people leaders and trusted mentors • Inclusive work environment • Equal opportunity and affirmative action employment