Autism Service Team Manager

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🕒 May 13

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Greenhouse Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

☁️ SaaS

👥 HR Tech

🏢 Enterprise

SaaS • HR Tech • Enterprise

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Line manage a growing team of neurodevelopmental assessors, fostering a person-centred and collaborative culture. • Input into our staff capacity modelling, hiring plans and performance monitoring data. • Support staff within the team to achieve their Key Performance Indicators, and develop within their individual career pathways. • Develop a positive and collaborative culture in the team, maintaining high retention and trust levels. • Analyse, interpret and improve workforce absence, turnover, and utilisation, ultimately helping improve business performance. • Be part of the safeguarding team, completing relevant training, partner with our Safeguarding Lead, and support safeguarding queries from your team. • Partnering with our People Team, ensure all clinical staff are up to date with requirements such as DBS, professional body registration, and for all staff, actively pursuing their CPD. • Actively research examples of best practice related to workforce management and scaling from other organisations, and then challenge our current working practices positively, promoting a culture of continuous improvement and learning.

🎯 Requirements

• At least 4 years of experience directly managing 10-15 person teams in fast growing environments, including leading areas such as, rota and scheduling, professional development, performance management and supporting staff wellbeing. • Excellent influencing skills and able to communicate effectively with staff at all levels. • Experience working cross-functionally to improve service quality and efficiency. • Able to balance continuous workforce improvement alongside increasing and changing service demand. • Experience in creating, delivering and improving training programmes. • Confident in using Google Sheets or Excel to look at and drive insights from data, and then use these to launch improvement initiatives. • Excellent coaching skills, with the ability to mediate and resolve conflict situations successfully.

🏖️ Benefits

• 5% employer pension contribution • Private medical insurance and Employee Assistance Programme (from early 2026) • Home Office Equipment Allowance • 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off. • Option to buy an additional 5 days per year (giving you a maximum of 42 days per year) • 2 days per year of special leave, for those moments that happen in life, whether personal or family-related • A premium performance company laptop • Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. • NHS discounts, including the Blue Light Card (as we are an NHS provider).