Project Manager

🔥 7 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Grip

Grip

51 - 200 employees

☁️ SaaS

🤝 B2B

SaaS • B2B • Event Management

Grip is a leading AI-powered event platform designed to amplify business engagement and networking opportunities. The platform facilitates the management of in-person, virtual, and hybrid events by providing tools for event matchmaking, meeting scheduling, lead retrieval, and customized participant experiences. Grip's innovative technology helps organizers maximize event value by enhancing participant connections, increasing revenue through optimized sponsorship and exhibitor management, and ensuring smooth event operation with advanced integration and security features.

📋 Description

• Own the end-to-end delivery lifecycle for assigned client events from post-sale handover and kickoff through go-live, onsite delivery where required, and post-event closeout • Build and maintain project plans, milestones, owners, dependencies, risks, timelines, and client-facing status communications • Serve as the primary operational client contact during implementation • Advise clients on Grip platform configuration, event setup, data readiness, attendee engagement, matchmaking, content, and activation strategies • Lead client project meetings, document decisions and actions, manage follow-up, and communicate progress • Manage scope against Statements of Work and handle change requests with Commercial and Customer Success teams • Coordinate with Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales, and Finance • Partner with technical and integration teams on event data, imports, integrations, testing, and platform configuration • Manage project risks, escalate issues, and drive resolutions • Conduct quality checks and readiness reviews before launch • Track project time, delivery effort, and project metrics to maintain efficiency and identify delivery-margin risks • Capture project learnings and improve delivery processes, templates, standards, and scalable ways of working • Attend client events onsite and represent Grip professionally

🎯 Requirements

• 5+ years of experience in project management, implementation, event operations, customer delivery, or client services • Experience implementing or supporting event technology, SaaS platforms, registration systems, event apps, networking solutions, or related digital-event products strongly preferred • Ability to manage multiple client projects simultaneously in a deadline-driven environment • Strong client-facing communication skills • Confidence leading meetings, challenging unclear requirements, setting expectations, and handling difficult conversations constructively • Comfort working with event data, registration platform configuration, native integrations, imports, testing, and technical teams • Experience with ETL processes, APIs, CRM systems, or third-party integrations is a strong advantage • Availability for significant travel and regular onsite attendance at client events • Ability to work remotely from the United Kingdom

🏖️ Benefits

• Significant travel opportunities to client events throughout North America and internationally • Exposure to a globally operating company and leading AI-powered Event Engagement Platform • Client-facing experience across Virtual, Hybrid, and Live event formats

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