Senior Partner Operations Manager

🔥 15 hours ago

🌐 United Kingdom, Netherlands – Remote

🇬🇧 United Kingdom – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Horizon3.ai

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Horizon3. ai is a cybersecurity company that specializes in autonomous penetration testing through its platform, NodeZero. The company's mission is to proactively identify and address attack vectors before they can be exploited, allowing organizations to continuously assess their security posture across various environments including cloud, IoT, and on-premises systems. Founded by veterans from the US Special Operations and National Security sectors, Horizon3. ai offers a self-service SaaS solution that provides organizations with insights into their security vulnerabilities without requiring persistent or credentialed agents.

📋 Description

• Lead operational execution across Europe, the Middle East, and Africa • Own EMEA partner workflows while aligning with global policies, systems, and definitions • Manage regional intake, prioritization, SLAs, escalations, and policy exceptions • Establish operating cadences for deal reviews, reporting, partner issues, and stakeholder updates • Identify process gaps and convert them into documented procedures, automation, or system improvements • Serve as escalation point for partner access, deal registration, attribution, enablement, and reporting • Manage the EMEA deal-registration lifecycle from submission through qualification, conversion, expiration, and reporting • Monitor queues, aging, ownership, and SLA performance • Improve submission quality, partner communication, and opportunity conversion with PBMs and AEs • Support deal-protection, conflict-resolution, and attribution rules • Maintain accurate partner activity and pipeline data across Salesforce and partner systems • Deliver insights for pipeline reviews, QBRs, planning, and executive reporting • Coordinate partner onboarding, contracts, portal access, user administration, records, and approvals • Support regional enablement, certifications, training, webinars, and partner communications • Track partner activation through portal usage, certifications, deal registrations, and first-deal progress • Maintain partner contacts, hierarchies, tiers, ownership, and route-to-market classifications • Improve partner self-service through documentation and portal resources • Own EMEA reporting across pipeline, deal registrations, closed-won ARR, engagement, enablement, and operational risks • Certify QBR data and document assumptions, gaps, and follow-up actions • Provide insights into performance drivers, risks, and areas requiring intervention • Adapt global processes for regional business, language, contracting, procurement, and compliance requirements • Assess EMEA workflows, systems, data, reporting, and key relationships within the first 90 days • Baseline volume, response times, backlog, aging, access issues, and escalation patterns • Establish intake, ownership, escalation, and operating-review processes • Recommend improvements to onboarding, portal adoption, deal conversion, reporting, and partner self-service

🎯 Requirements

• 4+ years of experience in Partner, Channel, Revenue, or Sales Operations • Experience supporting partner ecosystems across multiple EMEA markets • Experience with partner onboarding, deal registration, partner portals, QBRs, enablement, or channel governance • Strong understanding of partner-sourced and influenced pipeline, attribution, conversion, and closed-won reporting • Ability to adapt global processes to regional requirements while maintaining consistent controls and data quality • Hands-on experience with Salesforce or comparable CRM, PRM, BI, portal, or workflow systems • Strong analytical, operational, communication, and stakeholder-management skills • Track record of building and improving scalable processes in a fast-moving environment • Experience in cybersecurity, SaaS, cloud infrastructure, or enterprise technology • Experience with EMEA distributors and multi-tier channel models • Familiarity with cloud marketplaces, MSSP/MSP, reseller, or referral motions • Experience supporting localized programs, enablement, communications, or compliance requirements • Fluency in an additional EMEA language • Experience building executive dashboards, QBRs, scorecards, or regional operating reviews

🏖️ Benefits

• Equity package in the form of stock options for all full-time roles • Health, vision, and dental insurance for you and your family • Flexible vacation policy • Generous parental leave • Inclusive culture • Career development opportunities • Collaborative and innovative work environment • Remote and hybrid work models depending on role and location