Operations Manager – Channels

🕒 June 1

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Houst

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏠 Real Estate

☁️ SaaS

🛍️ eCommerce

💰 Funding Round on 2020-09

Real Estate • SaaS • eCommerce

Houst is the world's largest Airbnb management company, specializing in short-term lets. Founded in 2015, Houst offers a comprehensive range of services designed to optimize Airbnb management. These services include multi-platform listings, professional photography, price optimization, guest vetting, check-ins, cleaning, housekeeping, and property maintenance. With operations in 19 cities globally, including major locations like London, Paris, Dublin, and Sydney, Houst aims to maximize rental income while minimizing the hassle for property owners. They provide expert support throughout the hosting process, ensuring properties are managed efficiently and effectively to earn more rental income.

📋 Description

• - Expand Channels: Develop and execute strategies to grow our reach across booking platforms. Oversee seamless onboarding, API integrations, and functionality. • - Optimise Revenue: Experiment with pricing strategies to maximise nightly revenue, balancing occupancy with profitability. • - Track Performance: Analyse metrics to identify underperformance and implement data-driven solutions. • - Streamline Processes: Refine team workflows to enhance productivity and achieve quarterly OKRs. • - Lead the Team: Manage and mentor a high-performing team. • - Drive Strategic Projects: Oversee impactful initiatives that boost efficiency, revenue, and client satisfaction. • - Harness Data: Leverage tools like Looker, Tableau, and SQL to generate actionable insights and strategic recommendations. • - Collaborate Across Teams: Work with Product, Operations, Guest Experience, and Marketing teams to align on and execute channel strategies.

🎯 Requirements

• - 5+ years in strategy, operations, or a similar role in a high-growth or technology-driven environment. • - Experienced with pricing strategy and revenue optimisation • - A track record of managing complex projects and collaborating across teams. • - Proven experience managing an operations team. • - Strong analytical skills and proficiency with tools like Looker, Tableau, and SQL. • - A passion for driving growth, improving processes, and delivering results.

🏖️ Benefits

• - Enviable company culture - we've put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work • - Enhanced Parental Leave - Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender • - Pension - We provide a pension scheme for all permanent employees, in line with government requirements • - MacBook - For business use • - 25 days annual leave - plus an extra day off on your birthday (because who wants to work on their birthday