Regional Manager – Autonomous Cleaning Technology, Customer Support

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🕒 May 6

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IBM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1911

🏢 Enterprise

🤖 Artificial Intelligence

☁️ SaaS

Enterprise • Artificial Intelligence • SaaS

IBM is a multinational technology and consulting company that offers a wide range of products and services, including cloud computing, artificial intelligence, and enterprise software solutions. The company is a leader in technological innovation and provides IT infrastructure and business consulting services to various industries worldwide. IBM also invests in research and development to drive new advancements in computing and digital transformation.

📋 Description

• As Regional Manager (m/f/d) you are responsible for the smooth operation of our autonomous cleaning machines at multiple sites across Hesse • You coordinate the local team and ensure our machines are deployed efficiently and that customer satisfaction is consistently maintained • Regular on-site visits to customers to ensure our solutions are used optimally and that customer satisfaction remains at the highest level • You take full responsibility for your location and ensure it runs smoothly at all times • Close collaboration with the sales team to identify new locations and to establish our technology with additional clients • Monitor machine performance and identify opportunities to optimize operations • You actively drive the implementation and rollout of new technologies and support your teams with operational challenges

🎯 Requirements

• You have experience in field service or operations • An understanding of B2B sales models helps you to understand our customers’ needs • You are organized and work in a solution-oriented way, even in demanding situations • Willingness to travel regularly to service customer sites in your region • Flexibility regarding your place of work • A strong hands-on mentality and willingness to pitch in where needed • Excellent communication skills and fluent in English and German, both written and spoken.

🏖️ Benefits

• 30 days of vacation per year • Travel expense reimbursement according to Travel Policy: €0.30/km for business travel • A great opportunity to help shape a young product in an important area and to work on business-customer-focused products (B2B) • The chance to work in a highly motivated team and a diverse company culture • A company with short decision-making paths, rapid personal development and growth opportunities • Team events & get-togethers: whether a summer party, Christmas celebration or spontaneous after-work gatherings – we celebrate successes together!