Operations Contract Manager

Job not on LinkedIn

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Iron Mountain

Iron Mountain

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Manage, generate, and deliver scheduled monthly MI reporting and executive presentation decks for existing customers. • Rationalize existing reporting processes and establish standardized presentation frameworks for Quarterly and Annual Business Reviews (QBR/ABR). • Integrate new clients into the MI reporting infrastructure to ensure complete operational alignment from day one. • Partner with the broader Contract Management team to refine daily processes, including mailboxes, CMS Trackers, and operational workflows. • Provide day-to-day assistance to Contract Managers and assist leadership during critical client situations.

🎯 Requirements

• Proven experience in a data-focused support, operations, or contract management support role. • Strong knowledge of data analysis, management information (MI) reporting, and executive presentation preparation. • Ability to work autonomously and manage competing client deadlines without direct supervision. • Strong stakeholder engagement skills with a track record of building cross-functional relationships and delivering service excellence.

🏖️ Benefits

• Competitive compensation and benefits aligned with experience. • Flexible work options/alternative work options to support work–life balance. • Comprehensive health, wellness, and retirement plans. • Opportunities for continuous learning and professional growth.

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