People Operations Specialist

Job not on LinkedIn

🕒 August 5

🇬🇧 United Kingdom – Remote

💵 £40k - £55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Juno

Juno

51 - 200 employees

Founded 2019

💳 Fintech

₿ Crypto

💰 $18M Series A - Juno on 2022-09

Fintech • Crypto

Juno is a U. S. -based financial technology company (CapitalJ, Inc. ) that provides consumer-focused crypto on-ramps and cash-management features through partner institutions. It lets users buy and withdraw cryptocurrencies to self-custody across 20+ chains without multi-day holding periods, and offers personal accounts with routing numbers, direct deposit, recurring payments, free ACH/wire transfers, and a partner-issued debit card. Juno integrates with regulated partners (Zero Hash, Synapse, Evolve Bank & Trust) for custody, brokerage, and banking services and emphasizes security (mandatory 2FA) and human chat support.

📋 Description

• Take end-to-end ownership of people operations • Build scalable people processes and systems • Own new-starter onboarding flows, including issuing contracts, running pre-employment checks, and managing onboarding checklists • Serve as the first point of contact for managers, resolving issues or escalating with recommendations • Handle absence and leave administration • Run sensitive one-to-one employee conversations with empathy • Own the Zelt HR system and configure onboarding and offboarding workflows • Draft and track routine employee paperwork, including changes to salary, hours, or role • Build templates, workflows, and prompts using AI tools such as Claude • Identify automation opportunities and support managers through light-touch training • Turn people data into useful insights for leadership • Work closely with the General Counsel, who is the line manager

🎯 Requirements

• Demonstrated ownership of problems from start to finish • Ability to handle sensitive conversations with empathy • Ability to give honest, direct, actionable feedback • Sound judgement on sensitive and confidential issues • Ability to assess risk and determine when to escalate • Hands-on experience using Claude, ChatGPT, or similar AI tools to build and improve operational processes • Experience turning repetitive manual work into reliable, auditable, repeatable semi-automated or automated workflows • Ideally, basic understanding of employment law • Ideally, experience in a people team • Ideally, recent experience in a high-growth environment • Strong judgement, ownership, and instincts • UK right-to-work status

🏖️ Benefits

• Employer pension contribution scheme • Comprehensive private healthcare with Vitality • Mental health support with Spill • Growth Shares after your probation period • Fully paid-for annual company weekend • Flexible working patterns • Full-time or part-time schedule options • Minimum of 32 hours a week spread over four or five days • Healthy work–life balance

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