Senior Manager, People Governance and Accountability

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

💵 £85k / year

⏰ Full Time

🟠 Senior

👥 People Operations

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Monzo Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

📋 Description

• Own and coordinate the day-to-day operational delivery of people governance and accountability at Monzo. • Help turn complex regulatory requirements into practical, efficient, and well-controlled processes that work at scale. • Manage the day-to-day delivery of accountability regimes (SMCR and IAF/SEAR), ensuring key processes, controls, timelines, and outputs are delivered to a high standard. • Run business-as-usual activities across fit and proper assessments, certification, accountability processes, governance documentation, and regulatory reporting. • Coordinate day-to-day work across the team to ensure priorities are clear and delivery stays on track. • Act as a trusted subject matter expert on accountability and people governance, supporting stakeholders to navigate complexity and make thoughtful, risk-based decisions. • Build and evolve the broader people governance framework, including how to manage people-related risk, controls, decision-making, and organizational change. • Identify and deliver improvements to processes, controls, and tooling, making frameworks more efficient, scalable, and easier to use. • Partner closely with teams across People, Legal, Compliance, Risk & Controls, and the wider business to land decisions and keep work moving. • Support audit, assurance, and regulatory engagement with high-quality evidence, papers, reporting, and process management.

🎯 Requirements

• Strong experience in a regulated environment, ideally in governance, compliance, risk, or legal. • Hands-on experience of SMCR in a UK dual-regulated (FCA/PRA) firm, and familiarity with IAF/SEAR or other accountability regimes. • Ability to translate regulatory or policy requirements into clear, practical processes, training, and guidance. • Experience planning and leading projects from end to end, driving delivery and keeping work on track. • Collaborative and thoughtful in how you work, and great at bringing together different stakeholders to solve problems well. • Strong communicator, whether writing governance papers, improving processes, or discussing nuanced decisions. • Comfortable building relationships with senior stakeholders and presenting to senior forums. • Able to work independently and adapt to changing priorities, focusing quickly on higher-risk areas when needed. • Enjoy building and improving ways of working - spotting gaps, bringing structure, and creating more effective, reliable processes. • Confident making pragmatic recommendations using data and judgment.

🏖️ Benefits

• c.£85,000 • Incentive Awards tied to your performance • £1,000 learning budget each year to use on books, training courses and conferences. • Flexible working hours • Remote work options • Equipment for work-from-home setup.