Head of Revenue Operations

🔥 50 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 11%

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Kainos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 Venture Round on 1986-04

Healthcare • Marketing • Logistics

Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.

📋 Description

• Define and lead transformation of the current Sales Ops function into a broader Revenue Ops capability • Establish performance management frameworks, metrics and insight across Sales, Pre-sales, Marketing and Alliances • Shape the future operating model for Revenue Ops partnerships with go-to-market functions and Digital Services • Own and continuously improve core sales processes, including booking rules, sales order governance, contracted work, backlog and forecast demand • Support quota and target setting and implement improvements to sales effectiveness and forecast accuracy • Own reporting, forecasting and performance insights across Digital Services • Provide accurate, timely and actionable information for decision-making, planning, pipeline management and go-to-market performance • Lead development of market intelligence covering market trends, competitor activity, customer priorities and growth opportunities • Translate market intelligence into actionable recommendations supporting growth priorities • Define and maintain data standards, governance and controls for a trusted single source of truth • Assure data integrity underpinning forecasting and performance reporting • Own sales technology requirements for Digital Services • Improve sales effectiveness, operational efficiency and decision-making through technology, automation and AI-enabled capabilities • Feed requirements into Group-level sales and marketing technology workstreams and drive adoption across Digital Services • Partner with senior stakeholders to understand priorities, identify process improvements and provide constructive challenge

🎯 Requirements

• Significant experience in Revenue Ops, Sales Ops, Commercial Ops or a similar commercial role in a complex B2B environment • Proven experience running forecasting, commercial reporting, pipeline management, performance management, data governance and sales process improvement • Strong understanding of sales processes, opportunity management, forecasting methodologies, pipeline governance and commercial processes • Experience operating as a trusted business partner to senior stakeholders • Ability to translate complex commercial data into clear, actionable insight for executive, leadership and business review forums • Experience defining and governing KPIs, reporting frameworks, data standards and performance measures across commercial teams • Experience leading transformation activities, continuous improvement or capability development for a business function • Strong written and verbal communication skills • Desirable: Experience establishing a Revenue Ops capability • Desirable: Experience in technology services, consulting or SaaS B2B • Desirable: Experience establishing or improving a business partnering model • Desirable: Experience with Microsoft Dynamics CRM and Power BI • Desirable: Experience adopting AI, automation, Copilot, Power Platform or similar capabilities • Desirable: Experience supporting account planning, customer lifecycle management, customer segmentation, account-based growth models or cross-functional go-to-market planning • Ability to build trusted relationships across Sales, Pre-sales, Marketing, Alliances and Operations • Ability to interpret complex commercial, customer and market data and translate insight into practical actions • Ability to lead operational improvement and establish effective governance and ways of working

🏖️ Benefits

• People-first culture • Growth and professional support • Diversity, equity and inclusion commitment • Recruitment accommodations and adjustments • Recruitment process tailored to candidates' needs through private conversation