
1001 - 5000 employees
🏥 Healthcare
📣 Marketing
📦 Logistics
💰 Venture Round on 1986-04
Healthcare • Marketing • Logistics
Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.
🔥 0 minutes ago
🌐 United Kingdom, Poland – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
🇬🇧 UK Skilled Worker Visa Sponsor
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1001 - 5000 employees
🏥 Healthcare
📣 Marketing
📦 Logistics
💰 Venture Round on 1986-04
Healthcare • Marketing • Logistics
Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.
• Provide configuration, troubleshooting, and advisory support to customers after deployment • Deliver services within agreed SLAs and ensure high customer satisfaction • Manage and prioritize incoming requests, identify root causes, and resolve issues • Support recurring releases and deployments, helping customers adopt new features and updates • Participate in customer workshops and calls to gather and refine requirements • Collaborate across internal delivery teams and external stakeholders • Create documentation and knowledge articles for internal learning and customer self-service • Support and mentor junior consultants • Provide customer support coverage across UK business hours (08:00–20:00) through early and later shifts, typically including around four afternoon shifts per month • Contribute to internal knowledge sharing and continued enhancement of the Pay Transparency Analyzer solution
• Previous experience configuring or supporting HRIT systems • Proven experience in a customer-facing role or ability to present solutions, participate in workshops, and explain functionality clearly to a non-technical audience • Excellent knowledge of Excel, including lookups, pivots, and data quality techniques • Knowledge and experience in data analysis, manipulation, reporting, and formatting • Experience in data transformation and data loading activities, including mapping, cleansing, validation, and reconciliation • Clear and empathetic communication skills in English, both written and verbal • Familiarity with service management principles, including issue tracking and escalation practices • Workday certification in Prism, Reporting, HCM, Payroll, or Financials (desirable) • Professional qualifications or certifications in project management, service management (e.g. ITIL), or consulting (desirable)
• People-first culture • Growth and professional development support • Diversity, equity and inclusion commitment • Recruitment accommodations and adjustments
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