Delivery Director

Job not on LinkedIn

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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Kinaxis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 $33M Venture Round on 2000-05

Consulting • Healthcare • Manufacturing

Kinaxis is a leading provider of supply chain orchestration solutions, specializing in AI-infused supply chain planning and management. Their flagship platform, Maestro, enables organizations to master complexity and optimize decision-making processes across the entire supply chain. By integrating advanced analytics with real-time data visibility, Kinaxis helps businesses improve operational efficiency, predict demand, and respond proactively to disruptions.

📋 Description

• Lead a portfolio of implementation projects and operate as the business leader for the assigned book of business • Guide a Professional Services team of technical/data, supply chain solution, and delivery management professionals • Manage team utilization, revenue, and management targets • Coach, mentor, manage performance, and support career development of direct reports • Serve as a trusted advisor on key accounts and provide strategic recommendations • Guide program execution while balancing organizational risks and opportunities • Support regional talent planning, compensation planning, and organizational design • Own client satisfaction and delivery excellence, including expectation management, issue resolution, and risk mitigation • Lead the evolution of Professional Services strategy, methodology enhancements, and readiness planning for new product functionality • Maintain relationships with partners, vendors, and internal stakeholders throughout the engagement lifecycle • Collaborate with Sales, Client Partners, and Directors on client services solution roadmaps • Administer projects across the engagement lifecycle • Synthesize field feedback into initiatives that enhance customer value and resolve account issues • Provide program status, milestones, issues, updates, and insights to executive sponsors and senior stakeholders

🎯 Requirements

• Bachelor’s degree in Computer Science, Supply Chain, Business or related post-secondary education • Minimum 10 years of progressive Supply Chain industry experience, managing large-scale implementations in software consulting services • At least 7 years progressive experience managing teams • Deep understanding of the supply chain industry, including key challenges, trends, and competitive landscape • Proven record of leading complex and/or matrix global teams to execute on time and on budget • In depth Technical Project Management expertise • At least 7 years history of implementing complex software solutions and delivering on multi-phase projects for Enterprise or global clients • Advanced communication skills, with the ability to communicate technical concepts to non-technical stakeholders and build consensus around strategies and initiatives • Ability to influence and manage stakeholders up to C-level executives in complex customer ecosystems • Ability to manage and prioritize team workloads in an environment of ongoing urgency, ambiguity, and change • Strong interpersonal skills with a desire to coach, mentor and develop others • Ability to travel as required

🏖️ Benefits

• Flexible vacation and Kinaxis Days (company-wide days off) • Flexible work options • Physical and mental well-being programs • Regularly scheduled virtual fitness classes • Mentorship programs, training, and career development • Recognition programs and referral rewards • Hackathons

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