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Global Director of Onboarding

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

👔 Director

Where this job comes from

Posted on Veremark's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Veremark

Veremark

51 - 200 employees

Founded 2018

👥 HR Tech

📋 Compliance

🎯 Recruiter

💰 Debt Financing on 2022-10

HR Tech • Compliance • Recruitment

Veremark is a whistleblowing and employment screening platform that enhances the hiring process by providing comprehensive background checks and pre-hire verification services. The company, which has integrated Employrite into its offerings, aims to help organizations globally streamline their hiring procedures and reduce risks associated with recruitment. Through its user-friendly system, Veremark allows employers to verify candidates with speed and accuracy, ensuring compliance with necessary regulations.

📋 Description

• Develop and implement a global onboarding strategy aligned with business growth and client needs • Standardise onboarding processes, operating procedures, and implementation frameworks across regions • Continuously improve onboarding timelines, efficiency, and scalability • Oversee end-to-end onboarding of new employer clients from sales handover through implementation and go-live • Ensure client requirements, screening packages, workflows, and platform configurations are implemented accurately • Oversee system integrations, implementation testing, client training, and go-live readiness • Manage complex implementations, delivery risks, and escalations • Lead, develop, and scale global client onboarding and implementation teams • Establish roles, performance expectations, and accountability across the function • Partner with Sales, service delivery, client support, Product, Engineering, Operations, and Compliance • Establish and monitor KPIs for onboarding timelines, implementation quality, client satisfaction, and operational efficiency • Identify opportunities to automate workflows and reduce manual effort • Provide regular performance updates and recommendations to senior leadership • Use client feedback and operational data to drive continuous improvement

🎯 Requirements

• Significant experience leading client onboarding, implementation, or professional services teams within a B2B technology or SaaS business • Proven experience managing enterprise client implementations and scaling processes across multiple markets • Strong understanding of platform implementation, workflow configuration, and technology integrations • Demonstrated ability to improve operational efficiency, client experience, and implementation performance • Experience leading teams, managing complex projects, and collaborating across multiple functions • Strong stakeholder management, analytical, and problem-solving skills • Experience in background screening, HR technology, recruitment technology, or compliance technology is desirable

🏖️ Benefits

• A supportive, team-driven culture focused on collaboration and excellence • Structured onboarding, tools, and resources to help you succeed • Opportunities for career growth within the Candidate Support function • Remote work • A chance to directly impact the candidate journey in a meaningful way

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