Residential Account Management Team Leader

Job not on LinkedIn

🔥 4 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 15%

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Logo of Landmark Information Group

Landmark Information Group

501 - 1000 employees

Founded 1995

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Landmark Information Group is a leading provider of data and solutions for property and land professionals in the UK. They specialize in offering comprehensive resources related to land data, environmental risks, AML compliance, and real estate transactions, helping clients ensure greater certainty and efficiency in their processes. With services such as geospatial mapping, risk assessment, and sustainability consulting, Landmark empowers estate agents, surveyors, and lenders with the necessary tools to make informed decisions and mitigate risks in property transactions.

📋 Description

• Lead, coach and develop a team of Account Managers across the SearchFlow and OneSearch Direct brands • Create a high-performance culture focused on customer success and commercial excellence • Deliver team retention, revenue growth and profitability targets • Support strategic account planning across key customers • Ensure effective coverage of existing customers and new business opportunities • Support Account Managers in identifying and converting new logo prospects • Build executive-level relationships with strategic customers • Support complex renewals, negotiations and growth opportunities • Maintain accurate forecasts, pipeline management and reporting • Monitor team performance against targets and KPIs • Act as a key link between customers and internal stakeholders

🎯 Requirements

• At least 3 years' experience leading customer-facing commercial teams • Proven experience managing account management, customer success or sales teams • Track record of delivering customer retention and revenue growth targets • Strong commercial and financial acumen • Experience using CRM systems, forecasting and performance management tools • Ability to coach, motivate and develop high-performing teams • Excellent stakeholder management and relationship-building skills • Experience managing complex customer portfolios • Experience within conveyancing, legal technology, property or information services sectors (desirable) • Understanding of residential conveyancing processes and market dynamics (desirable) • Knowledge of search products, compliance solutions or legal technology platforms (desirable) • Experience with consultative sales methodologies such as MEDDICC or Challenger (desirable) • Experience leading geographically dispersed or hybrid teams (desirable)

🏖️ Benefits

• Competitive Salary • 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year • £300 annual lifestyle allowance to spend on an activity of your choice • Pension scheme matched up to 6% for the first 3 years, and up to 10% thereafter • Private health insurance provided by Vitality • Group income protection scheme • Matched funding for charitable fundraising • Cycle to Work and Gym Flex schemes • Internal coaching and mentoring • Training and career progression opportunities • Family-friendly policies

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