
501 - 1000 employees
Founded 2009
âď¸ SaaS
⥠Productivity
đ˘ Enterprise
SaaS ⢠Productivity ⢠Enterprise
M-Files is a leader in knowledge work automation, providing intelligent solutions for document management, workflow automation, and content collaboration. The company focuses on automating and simplifying processes for knowledge workers, enhancing productivity, compliance, and security. With a range of industry-tailored solutions, M-Files integrates seamlessly with various existing applications like Microsoft 365, Google Workspace, and Salesforce, offering comprehensive enterprise content management.
đĽ 3 hours ago
đ United Kingdom, Ireland â Remote
â° Full Time
đĄ Mid-level
đ Senior
đš Revenue Operations
đť Ghost score 10%
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501 - 1000 employees
Founded 2009
âď¸ SaaS
⥠Productivity
đ˘ Enterprise
SaaS ⢠Productivity ⢠Enterprise
M-Files is a leader in knowledge work automation, providing intelligent solutions for document management, workflow automation, and content collaboration. The company focuses on automating and simplifying processes for knowledge workers, enhancing productivity, compliance, and security. With a range of industry-tailored solutions, M-Files integrates seamlessly with various existing applications like Microsoft 365, Google Workspace, and Salesforce, offering comprehensive enterprise content management.
⢠Run training and onboarding for sales teams and partners ⢠Create clear guidance and keep sales processes and tools easy to understand and use, including CPQ ⢠Review and approve quotes against sales policies, using judgment in non-standard cases ⢠Coordinate contract reviews between Sales, Legal and Finance ⢠Ensure every order reaches the invoicing pipeline with everything needed for successful invoicing ⢠Support sales and partners through the shared internal ticketing system and solve problems at the root ⢠Investigate recurring issues and help fix their underlying causes ⢠Step in on order processing and booking validation when needed ⢠Ensure every order contains all required information ⢠Support partner funding and incentive programs as needed ⢠Identify and document additional support needs in the sales organization ⢠Work alongside automation and AI-assisted workflows and improve them in daily use ⢠Communicate professionally and thoroughly with internal and external stakeholders in English ⢠Assist with sales order entry when needed
⢠Solid experience in sales operations, sales enablement, sales administration, order management or deal desk work, ideally in a SaaS or subscription business ⢠A problem solver's mindset: you find solutions, and you also understand how your decision affects the teams and reporting that depend on it downstream ⢠A genuine service mindset: you enjoy helping colleagues and partners succeed, and you go the extra mile to find a way forward ⢠The confidence to say "not like this, but here is what we can do". You work as a partner to Sales, and you are comfortable holding the line on policy and following Revenue Operations leadership ⢠You own your work, including your mistakes. You raise them early, fix them, and help us learn from them ⢠A development mindset. You notice inefficiencies and want to fix them, not just work around them ⢠Strong communication and coaching skills, to teach others how things work ⢠Comfort working with senior stakeholders: you can summarize a complex case clearly, ask the right questions and follow up until a decision is made ⢠Sharp analytical thinking, numerical ability and good Excel skills ⢠The drive to take initiative and see things through to the end ⢠Enthusiasm for automation and AI as tools for working smarter ⢠Fluent English, other European languages are an advantage ⢠Experience with Salesforce, CPQ systems, or Zuora is considered an advantage ⢠Valid residency and work authorization in the UK or Ireland
⢠A dynamic, supportive, and international team culture where your ideas matter. ⢠Clear career progression and personal development opportunities. ⢠Access to world-class sales and marketing technology. ⢠Competitive salary and uncapped commission structure. ⢠Flexible remote work, with opportunities to travel for team meetings and events. ⢠The chance to make a real impact at a fast-growing, innovative company.
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