IT Infrastructure Manager

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🕒 3 days ago

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Milo's Tea Company, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1946

🏭 Manufacturing

🍽️ Food & Beverage

🛒 Retail

Manufacturing • Food & Beverage • Retail

Milo's Tea Company, Inc. is a family-owned, certified Women’s Business Enterprise based in Birmingham, Alabama, that manufactures and distributes fresh-brewed teas and all-natural lemonade across the United States. Since its founding in 1946, Milo's has adhered to a philosophy of using high-quality, natural ingredients, maintaining a zero-waste approach, and refraining from the use of acids, colors, or preservatives in its beverages. The company is recognized for its commitment to taste and quality, as evidenced by its accolades, including being a North America Tea Championship winner.

📋 Description

• Lead and manage the Infrastructure team, providing direction, mentorship, and performance oversight • Develop and execute the enterprise infrastructure roadmap aligned with business objectives and growth plans • Own infrastructure capacity planning, lifecycle management, and refresh strategies for network and server/compute environments • Implement and maintain infrastructure monitoring and observability across network, server, and database environments • Oversee database administration functions including backup and recovery, performance tuning, patching, and query optimization • Design and maintain resilient, highly available server and network solutions across on-premises and cloud environments • Manage infrastructure vendor relationships, hardware procurement, maintenance contracts, and managed service providers • Define and govern infrastructure standards, policies, and documentation • Collaborate with Information Security on infrastructure security standards, vulnerability remediation, and compliance • Oversee business continuity and disaster recovery planning, including RTO/RPO objectives and testing • Support and secure operational technology infrastructure with Manufacturing and Engineering teams • Drive infrastructure automation initiatives • Lead infrastructure projects from scoping through delivery • Support on-call escalations for critical infrastructure issues and establish team escalation procedures • Provide supporting infrastructure for enterprise application and ERP platforms such as Sage X3 • Manage standardized BOMs and infrastructure deployment standards for new building projects and site upgrades • Direct endpoint architecture and management strategy, including lifecycle, imaging, provisioning, MDM, patching, updates, and endpoint security • Lead participation in Corporate Responsibility initiatives • Perform food safety responsibilities and other assigned duties

🎯 Requirements

• Bachelor's degree preferred in Computer Science, Information Systems, or a related field, or equivalent experience • 5 or more years of progressive experience in IT infrastructure engineering, including 3 or more years in a leadership or management capacity; or 3 or more years of experience with an advanced degree • Deep expertise in enterprise network design and administration, including routing, switching, firewalls, wireless, and SD-WAN/ZTNA • Strong experience with Microsoft server technologies, including Windows Server, Hyper-V, Active Directory, SQL Server, Exchange Online, SharePoint, and Teams • Experience with cloud infrastructure, particularly Microsoft Azure, including Azure networking and hybrid connectivity • Experience managing projects focused on scalability, resilience, and maintainability • Experience with storage area network (SAN) devices preferred • Experience in Manufacturing organizations and operational technology (OT) environments preferred • Demonstrated ability to mentor and develop technical staff and communicate infrastructure strategy to senior leadership • Supervisory responsibilities • Sedentary physical demands; reasonable accommodations may be made

🏖️ Benefits

• Competitive salary • 100% employer-paid medical premiums for associates and families • Free Mental Health, Financial Wellness, and Legal Counseling benefits • 401K with company match • Company-paid Life Insurance • Tuition reimbursement assistance • Continuous learning opportunities • Robust parental leave program • Care Relief Fund to help associates in need • Associate Assistance Program • Paid volunteer time • Diversity, Inclusion, and Belonging partnerships, education, and events • Reasonable accommodations for the job application process