Operations Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

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Logo of MLA World

MLA World

11 - 50 employees

Founded 1976

📚 Education

✈️ Travel

Education • Travel

MLA World is the brand of Move Language Ahead (MLA), an Italian education and travel company that for over 50 years organises language study trips and study-abroad experiences focused on language learning and cultural immersion. MLA World offers youth summer study programs and escorted group language trips (for ages 10–20), trimester/semester/year foreign-exchange placements, high-school abroad and dual Italian/American diploma programs, online live language courses, teacher training and school-stage linguistic programs, plus apps and resources for students and educators. The company vets partner colleges, host families and services, supports certification (e. g. Cambridge), runs INPSieme/Itaca programs and events (roadshows, annual conventions), and maintains offices in Milan and Naples.

📋 Description

• Assist with recruitment, selection, and onboarding of UK & Ireland Operations personnel • Support creation and updating of job descriptions for UK operational roles • Post and distribute job advertisements • Maintain accurate, up-to-date applicant records • Oversee seasonal operations • Manage vendor relationships • Support operational programmes, including transport and logistics • Manage bookings and organise timetables • Coordinate attractions and transport • Handle administrative and clerical tasks • Act as liaison between UK Operations and other departments • Review itineraries and become knowledgeable about programme details • Plan and organise activities and excursions • Use MLA software effectively • Work with Head Office to plan and deliver centre operations and programmes • Attend meetings with the Operational team and Head Office • Assist with contracting, booking confirmations, and payment of excursion and transport services • Manage the full recruitment cycle from initial enquiry to confirmed enrolment • Qualify leads, provide programme information, and guide applicants through applications • Verify documentation and ensure compliance with visa, safeguarding, and programme requirements • Promote student welfare and provide safety and welfare assistance • Report issues affecting student safety, wellbeing, or performance • Observe relevant fire, health, and safety issues around the MLA centre • Support MLA’s mission, quality standards, code of conduct, and external-organisation guidelines

🎯 Requirements

• Must have a UK passport/right to work in the UK • Must have a valid DBS (England & Wales) or PVG (Scotland); candidates based outside the UK must provide a Criminal Record Check from their country of residence • Proven suitability to work with students under 18 • At least 2 references • Proficiency in IT • Bachelor’s degree in Business, Operations, Education, International Relations, or a related field (desirable) • Experience in operations, programme coordination, education services, or international programmes (desirable) • Experience working with students, host institutions, or international partners (desirable) • Prior experience overseeing a strict operating budget (desirable) • Ability to coordinate multiple programmes or projects simultaneously • Strong planning, scheduling, and logistics management skills • Experience managing databases, documentation, and reporting • High attention to detail and ability to meet tight deadlines • Ability to establish excellent relationships with clients and service providers • Excellent communication skills • Ability to work independently and as part of a team • Excellent organisational and interpersonal skills • Ability to work long hours in a high-pressure environment • Flexibility, adaptability, and ability to multi-task • Proficiency in Microsoft Office / Google Workspace, including Excel, Word, Sheets, and Docs • Ability to be pleasant, polite, and cooperative • Ability to work Monday–Friday, 8:30am–5:30pm, with flexibility for evenings and weekends during peak periods

🏖️ Benefits

• Full-time, 40-hour-a-week position • Flexible schedule to meet operational demands • Professional development and CPD opportunities • Required pre-employment training • Appraisals and developmental goal setting • Equal opportunity employment

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