Customer Success, Identity & Market SME

Job not on LinkedIn

🕒 2 days ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

👻 Ghost score 25%

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Logo of Mobilint, Inc.

Mobilint, Inc.

11 - 50 employees

Founded 2019

🏭 Manufacturing

🤖 Artificial Intelligence

🔧 Hardware

💰 Series A on 2021-07

Manufacturing • Artificial Intelligence • Hardware

Mobilint, Inc. is a leading provider of high-performance AI chips designed for on-device and on-premises AI applications. The company focuses on delivering NPU solutions that optimize AI tasks at the edge, achieving impressive performance levels while maintaining low power consumption. Mobilint's products support a wide array of machine learning frameworks and offer a user-friendly full-stack SDK, making it easier for developers to integrate advanced AI capabilities into their edge devices. With a commitment to innovation in edge AI and a proud membership in MLCommons, Mobilint is shaping the future of AI technology.

📋 Description

• Shape and drive Identity projects from initiation to project close, including customer-facing integration projects and strategic Daon initiatives • Collaborate with client stakeholders to gather requirements, define scope, and track implementation progress • Liaise with business owners, product managers, engineering leads, and other internal stakeholders to ensure positive outcomes • Lead efforts to attain compliance with industry standards and regulations, including internal initiatives securing industry certifications • Develop and maintain trusted relationships with customers, partners, and key stakeholders as a strategic advisor on identity and fraud prevention solutions • Proactively identify, manage, and mitigate project, operational, and customer risks • Facilitate workshops, governance reviews, stakeholder communications, and project and executive status reporting • Support business development, pre-sales activities, market engagement, and strategic growth initiatives across the organisation • Manage business processing outsource partners as required for exception process handling • Implement and optimise remote Identity Verification and Customer Authentication solutions across mobile and web channels

🎯 Requirements

• Extensive software industry experience, typically 15+ years, including significant exposure to document-centric identity verification, authentication, or closely related fields • Strong personal, communications and leadership skills and with proven ability to foster teamwork • Demonstrated leadership experience, including managing cross-functional teams and coordinating multiple concurrent workstreams • Experience managing senior technical and non-technical stakeholders, both internally and externally • Experience coordinating cross-functional contributions to support regulatory, certification, or compliance requirements, including the creation and maintenance of supporting documentation • Knowledge of UK and EU digital identity, AML, and regulatory frameworks, including DIATF, EUDI, ETSI, AMLR, and related standards • Experience supporting business development, pre-sales activities, market positioning, and customer-facing engagements • Track record of ability to ramp-up quickly • Relevant 3rd level qualification - honours degree • Experience of defining market leading Identity customer journeys • Experience in delivering software solutions in both SaaS/hosted and self-managed environments • Strong knowledge of identity verification and authentication technologies, including document verification, biometrics, liveness detection, and fraud prevention • PMP, Prince2 or Agile certified or similar qualification advantageous

🏖️ Benefits

• Competitive compensation and leading benefits • A flexible working environment to create a well-balanced work/life schedule for you and your family

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