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Integrations Support Engineer

Job not on LinkedIn

đŸ”„ 13 minutes ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Where this job comes from

Posted on MoneyHash's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of MoneyHash

MoneyHash

11 - 50 employees

💳 Fintech

☁ SaaS

đŸ€ B2B

💰 Pre Seed Round on 2022-01

Fintech ‱ SaaS ‱ B2B

MoneyHash is Africa and Middle East’s first all-in-one flexible payments and revenue operations platform, designed to cover all payment needs. The company focuses on helping businesses build, optimize, and scale their payment infrastructure efficiently at any stage of growth. MoneyHash provides a full-stack solution that accelerates payment processes and enhances go-to-market speed. Their platform offers a wide range of payment methods, including cards, wallets, bank transfers, crypto, and BNPL, making it easy for users to enter new markets with localized solutions. MoneyHash is ideal for software platforms, merchant aggregators, virtual wallets, eCommerce, and SaaS businesses, providing seamless integrations and payment features through its Super-API infrastructure.

📋 Description

‱ Own intake for every payment connection request ‱ Determine whether requests involve new providers, new payment methods, or capability extensions ‱ Review existing integrations before work begins ‱ Scope provider capabilities at the payment-method level, including integration types, currencies, schemes, operations, tokenization, 3DS, and webhooks ‱ Identify documentation gaps, merchant requirement limitations, account-level provider features, and sandbox testing constraints ‱ Write self-contained build briefs, engineering stories, QA acceptance criteria, and error-code mapping tables ‱ Manage and unblock external developers, review deliverables, and enforce specifications ‱ Run the integrations backlog for a dedicated squad and sequence work ‱ Communicate connection status to stakeholders ‱ Coordinate credentials, testing data, QA, and launches to get integrations live ‱ Read API documentation extensively; the role does not involve writing code

🎯 Requirements

‱ Hands-on experience scoping or delivering payment provider integrations ‱ Experience working through a PSP's API documentation and turning it into buildable specifications ‱ Ability to read API documentation, JSON payloads, and webhook specifications ‱ Ability to state precisely what a provider does and does not support ‱ Knowledge of authorize, capture, purchase, void, and refund operations ‱ Understanding of webhook reliability and limitations ‱ Understanding that tokenization and recurring payments are not the same thing ‱ Strong concise technical writing skills ‱ Ability to stay organized with several connections in flight simultaneously ‱ Experience working with external contractors or vendors and holding them to specifications ‱ Bonus: MENA/GCC payment methods and local acquiring ‱ Bonus: payment orchestration, routing, or failover ‱ Bonus: error-code mapping, reconciliation, or QA of payment flows ‱ Bonus: Linear, Notion, and writing for engineering audiences

đŸ–ïž Benefits

‱ Stock options ‱ Health insurance ‱ Professional development stipend ‱ Wellness stipend ‱ Tech allowance ‱ Equipment financing program ‱ Annual in-person retreat ‱ Team engagement initiatives ‱ Structured onboarding program ‱ Hands-on sandbox access from day one

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