Account Director – Public Safety

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

🏛️ Government

Enterprise • Government • Software

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Establish productive, professional relationships with key personal within the Met Police, up to and including the Commissioner and his team. • Build productive relationships with NEC team members in sales support and service lines to construct excellent solutions for customer problems. • Manage the commercial and contractual relationship within the account, negotiating terms, and leading on procurement processes. • Position NEC as a trusted strategic partner and first port of call for the customer. • Identify opportunities, manage pipeline, and be accountable for revenue achievement within the account. • Drive proactive sales efforts to ensure that quota levels for both new and renewal business are met. • Fully accountable for delivery of all revenue streams within the Met Police account. • Identify customer needs, define programme deliverables, and coordinate works to ensure adequate resources are in place. • Take full financial ownership for the account, working with NEC colleagues to manage all resources and costs associated with the account. • Management and resolution of any issues that arise during the delivery of services, whilst identifying related issues outside scope of works for which NEC could be positioned to assist. • Understanding the customers pain points and seeking a swift solution from stakeholders with the NECSWS business

🎯 Requirements

• A deep knowledge of the UK Policing market, particularly the Met Police and other key stakeholders associated with the Met Police eg Home Office, CPS etc. • A proven track record in business development and account development across a significant key customer account. • Demonstrable experience of key stakeholder management, negotiation, and conflict management skills. • Proven ability to manage and shape sales opportunities from beginning to end, with a history of successful outcomes. • Strong commercial acumen and leadership skills with the ability to establish reputation as a thought leader. • First class decision-making and problem-solving skills. • Over target achievement of annual sales targets in a quota carrying role. • Experience of delivering complex programmes of work relating to public safety and/or mission critical customers. • Ability to resolve issues within the account to ensure high levels of customer satisfaction. • Ability to working closely as part of a team, as well as operating autonomously. • Strong interpersonal communication and presentation skills • A high standard of written communication • Excellent customer skills • Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones. • Be able to talk competently about Police Systems, Services and Solutions

🏖️ Benefits

• 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • A Group Pension Plan • A selection of flexible benefits to suit your individual needs • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.