Implementation Consultant – Housing

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

🏛️ Government

Enterprise • Government • Software

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build. • Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system. • Provide excellent advice and best practice to current customers using NEC Housing. • Ensure that consultancy and training activities consistently achieve positive customer feedback. • Create and maintain training courses, user guides, and solution design manuals for customers and internal teams. • Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences. • Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy. • Be flexible and available for occasional UK travel to customer or company sites when required.

🎯 Requirements

• In-depth expertise in Allocations and Homelessness processes using Housing Management Software. • Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build. • Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences. • Strong communication and presentation skills, with the ability to simplify complex concepts for end users. • Proficiency in creating and maintaining training materials, including courses and solution design manuals. • Ability to manage multiple projects once proficient with our system.

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% • A selection of flexible benefits to suit your individual needs • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.