Key Account Manager – Construction, BIM

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🔥 5 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Nemetschek Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1963

🏗️ Construction

☁️ SaaS

🤝 B2B

💰 IPO on 2002-01

Construction • SaaS • B2B

Nemetschek Group is a Germany-based software company that develops and sells digital solutions for the architecture, engineering and construction (AEC) sector across the entire building lifecycle. Its products focus on CAD/BIM, planning, design, construction and building operation workflows, delivered as desktop, cloud and collaborative software aimed at professional firms and project teams.

📋 Description

• Own a portfolio of strategic UK customers as their primary post-sale contact, building relationships with senior stakeholders • Develop account plans covering customer success, adoption, renewals and growth, using account-health signals to address risks early • Drive customer outcomes through best practice in room and equipment data, BIM-linked workflows and information handover • Identify and close expansion opportunities across projects, business units and enterprise rollouts, pursuing new customers where possible • Lead executive business reviews and commercial discussions to demonstrate value, secure renewals and grow net revenue retention • Coordinate implementation, consulting, support, product and sales colleagues to deliver a consistent customer experience • Represent customer needs internally, feeding insights into the product roadmap and go-to-market activities

🎯 Requirements

• Completed degree in construction, architecture, civil engineering or similar • Substantial experience in the built environment, gained through architecture, engineering, construction, BIM, information management or relevant consultancy • Ideally, previous customer success or account management experience within Construction SaaS • Practical understanding of how multidisciplinary teams manage project information and deliver building projects • Experience managing client relationships, leading stakeholder discussions, running workshops or advising project teams • Ability to translate technical or project challenges into clear recommendations and business value • Commercial awareness and motivation to take responsibility for customer renewals, negotiation and account growth • Fluent English and excellent communication, presentation and stakeholder-management skills • Self-driven, structured approach, confidence working autonomously and proactive approach to winning business • Willingness and ability to travel regularly across the UK and abroad in Europe • Nice to have: experience working with public-sector organisations, large private owners, contractors or consultants in the UK built environment • Nice to have: room and equipment data, building requirements, BIM-linked workflows or information handover • Nice to have: experience using or implementing dRofus • Nice to have: software adoption, training, consultancy or account development • Nice to have: additional European languages

🏖️ Benefits

• Competitive compensation package with performance-based incentives • Flexible working arrangements • Collaborative, international team culture backed by the Nemetschek Group

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