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Account Executive – Healthcare

🕒 October 14

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

Where this job comes from

Posted on NICE's careers page, not through a job board

First seen by Remote Rocketship October 14

Still open on NICE's site. Checked 3 hours ago.

Logo of NICE

NICE

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Seek and maintain relationships with NICE customers • Identify new sales opportunities and build market share in the Healthcare industry • Increase revenue streams within business, commercial, and enterprise contact centers • Achieve annual sales quota and negotiate enterprise-wide agreements • Coordinate and lead sales activities to achieve business goals • Ensure proposed sales and solutions leverage NICE CXone Mpower strengths and can be implemented successfully • Establish strategic relationships, maintain existing relationships, and analyze customer business situations to identify constraints and opportunities • Develop and maintain high-level relationships with C-level executives • Initiate, support, develop, and monitor purchasing agreements between NICE CXone Mpower and customers • Report to the Director of Sales as an individual contributor

🎯 Requirements

• Candidates must reside within the East Coast • 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role • Minimum of 1-2 years selling AI Software Solutions • Strong understanding of AI technology and its applications • Superior relationship and client management skills • Collaborative approach to sales involving multiple internal and external groups • Exceptional communication and presentation skills with C- and VP-level executives • Self-sufficiency, flexibility, confidence, autonomy, ownership, and ability to manage activities and processes to achieve revenue results • Experience/knowledge of CCaaS, CX, and/or Conversational AI solutions is advantageous • Experience/knowledge selling a full suite of SaaS products is advantageous

🏖️ Benefits

• Fast-paced, collaborative, and creative work environment • Opportunities to learn and grow • Endless internal career opportunities across multiple roles, disciplines, domains, and locations

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