Oxford Medical Simulation
51 - 200 employees
Founded 2017
🥽 AR/VR
📚 Education
🤝 B2B
💰 $12.6M Series A - Oxford Medical Simulation on 2024-01
AR/VR • Education • B2B
Oxford Medical Simulation is a company that develops immersive VR simulation software and scenarios to train healthcare professionals and students. Its platform uses virtual reality scenarios (delivered via headsets like Oculus) to provide scalable clinical education and skills practice for academic institutions and health systems. The organization is remote-first, produces a large library of VR scenarios, and focuses on improving healthcare education and clinical training outcomes.
Customer Support Associate
Job not on LinkedIn
🔥 0 minutes ago
🇬🇧 United Kingdom – Remote
💵 £26.5k - £30k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🇬🇧 UK Skilled Worker Visa Sponsor
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Oxford Medical Simulation
51 - 200 employees
Founded 2017
🥽 AR/VR
📚 Education
🤝 B2B
💰 $12.6M Series A - Oxford Medical Simulation on 2024-01
AR/VR • Education • B2B
Oxford Medical Simulation is a company that develops immersive VR simulation software and scenarios to train healthcare professionals and students. Its platform uses virtual reality scenarios (delivered via headsets like Oculus) to provide scalable clinical education and skills practice for academic institutions and health systems. The organization is remote-first, produces a large library of VR scenarios, and focuses on improving healthcare education and clinical training outcomes.
📋 Description
• Handling client support tickets across email and chat • Providing first-line support for OMS Create - our VR authoring platform • Owning and continuously improving our knowledge base • Identifying, documenting and escalating bugs • Contributing to QA for new features and releases • Building and maintaining internal processes
🎯 Requirements
• 1–2 years’ experience in a customer support role, ideally at a SaaS company • Great communicator: clear, warm and precise • Proactive and not easily phased by complexity • Excited about AI and technology • Organised and self-directed • Team player willing to help wherever needed
🏖️ Benefits
• 38 days annual leave (incl. Public holidays) • Private Medical Insurance • Flexible work environment - work from home/ remote first • Pension: 3% company and 5% individual contribution • £500 one-off office set up allowance • High specification work laptop and VR headset • Enhanced maternity, paternity and adoption leave • Knowing that you are making a real difference!
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