Site Reliability Engineer

🕒 June 23

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Paddle

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

💳 Fintech

🤝 B2B

💰 Debt Financing on 2022-05

SaaS • Fintech • B2B

Paddle is a comprehensive merchant of record and payment solution specifically designed for SaaS businesses. It provides a complete suite of products and services including billing, subscription management, pricing strategies, tax compliance, fraud protection, and more. Paddle helps software companies manage payments, streamline billing, and enhance customer retention with tools like ProfitWell Metrics and Price Intelligently. By handling sales taxes, fraud liability, and all aspects of the billing process, Paddle enables SaaS businesses to focus on growth without worrying about the complexities of global compliance.

📋 Description

• Develop and maintain tools to maximise engineering efficiency; such as but not limited to automating deployment infrastructure and database upgrades • Seek out processes that can be improved with automation and have internal Developer Experience as a main driver • Collaborate and enable engineers to do their jobs more efficiently • Create, maintain and test our system disaster recovery process, including tooling to automate the process • Handle production incidents, author blameless postmortems and enrich operational playbooks and runbooks • Run performance investigations and drive tuning across apps, data stores and AWS • Own cost optimisation workstreams: right-sizing, autoscaling policies, workload scheduling, storage tiering, and identifying waste across ECS/Fargate, RDS/Aurora, SQS and observability • Be an advocate of the GitOps methodology

🎯 Requirements

• A software development background, with experience shipping and operating production services • Have experience working across the AWS ecosystem • A curiosity about AI and how it’s reshaping software development • Collaborative, security-minded, and detail-oriented • Knowledge of platform and ops concepts such as networking and Linux administration • Experience working with microservices and distributed systems at scale • Experience with monitoring tools: we use Opentelemetry, Honeycomb, Grafana, Pingdom and Incident.io

🏖️ Benefits

• Unlimited holidays • 4 months paid family leave regardless of gender • Annual learning fund • Regular internal and external training • Remote work options