Franchise Business Manager

Job not on LinkedIn

🔥 18 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Papa Johns

Papa Johns

10,000+ employees

Founded 1984

🏨 Hospitality

👥 B2C

🍽️ Food & Beverage

Hospitality • B2C • Food & Beverage

Papa Johns is an international pizza restaurant chain that offers pizza delivery and carryout services. Known for its slogan 'Better Ingredients. Better Pizza. ', the company provides a variety of pizzas, sides, and desserts to customers through its extensive menu. Papa Johns emphasizes customer rewards through its Papa Rewards program, allowing users to earn points for every dollar spent and redeeming them for menu items. The company operates numerous franchises across the United States and Canada, focusing on providing quality ingredients and customer convenience with options like online ordering and a mobile app. Papa Johns is also involved in providing gift cards and promotional offers to enhance customer experience.

📋 Description

• Work cross-functionally to assist international franchisees in the UK • Build relationships with franchisees and help improve sales, customer satisfaction, market share, and profitability • Strengthen and protect Papa John’s brand and communicate its culture and core values • Support the Business Director in increasing market share and sales of assigned units and markets • Help franchisees establish business plans and maintain trusting, respectful relationships • Improve customer satisfaction and ensure product, service, and image standards • Help franchisees access regional and corporate resources and follow up as needed • Track and analyze monthly P&Ls for new franchisees during their first 12 months • Work with Finance on financial reviews within 120 days of business commencement • Review P&L and cash flow performance, identify problems, and recommend solutions • Evaluate investment needs and cost-effectiveness with the development team • Support new products, procedures, equipment, and corporate or regional programs • Attend franchise business meetings and support presentations on business strategies and performance • Coordinate pre-opening preparations, resources, training, and preparation for new units • Assist with training new franchisees and advise the regional team on additional training needs • Work with Quality Control Centers on product quality, cost control, and compliance visits • Ensure stores are inspected and comply with company standards • Support site review and approval for new stores with the development department

🎯 Requirements

• Experience or capability to work cross-functionally with marketing, training, R&D/SCM, finance, development, and quality control teams • Ability to support international franchisees in the UK • Ability to analyze monthly P&Ls and cash flow performance • Ability to evaluate investments and cost-effectiveness • Ability to review business plans, sales, market share, profitability, financial stability, customer satisfaction, management depth, people practices, and related business practices • Ability to coordinate pre-opening preparations, training, equipment, resources, and compliance activities • Ability to inspect stores and ensure compliance with company standards

🏖️ Benefits

• Diversity is described as a strength and competitive advantage • Fulfilling career with a company that is always moving forward

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