Sales Development Representative – EMEA

🕒 May 12

🏢🏡 London – Hybrid

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

Apply Now
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Logo of parcelLab

parcelLab

WebsiteLinkedIn

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

🏢 Enterprise

eCommerce • SaaS • Enterprise

parcelLab is a global enterprise post-purchase software provider, focusing on enhancing customer experience and business operations after the purchase. The platform offers end-to-end solutions for personalized order tracking, returns management, customer engagement, and data-driven decision-making. By streamlining post-purchase communications and processes, parcelLab helps brands reduce operational costs, increase revenue, and boost customer loyalty. Their services cater to industries like fashion, electronics, and beauty, providing integrations that enhance efficiency and customer satisfaction. Parcelling more than just orders, parcelLab ensures seamless post-purchase experiences for over 800 brands and 350+ carriers worldwide.

📋 Description

• Prospect into target accounts using a combination of email, cold calls, video, and social selling (LinkedIn) • Own the early-stage sales funnel: research, outreach, qualification, and handoff • Engage C-level and senior stakeholders across Ecommerce, CX, Operations, Logistics, and IT • Identify pain points and spark curiosity by communicating clear, relevant value aligned to the prospect's challenges • Collaborate with the Sales and Marketing teams on messaging, campaign ideas, and feedback loops • Maintain accurate records and activity data in Salesforce and other tools • Consistently meet or exceed monthly KPIs (meetings booked, opportunities generated)

🎯 Requirements

• 1–2 years in a B2B SaaS sales development or lead generation role (or equivalent sales experience) • High energy, resilience, and drive, you don’t shy away from rejection and bounce back fast • You’re not afraid to pick up the phone, send a video, or drop a voice note - you go beyond templates and think creatively about how to cut through the noise • Strong communication skills with the ability to tailor your message across different personas and platforms • Curious and commercially minded - you love learning about new industries and uncovering real business pain • Comfortable working autonomously in a remote-first, fast-paced environment • Experience using Salesforce (or similar CRM), LinkedIn Sales Navigator, and modern sales tools • Based in London (If preferable) • Expected to attend conferences and office offsites • Bonus Points: Experience in Retail, Ecommerce, or MarTech • A technical mindset or strong interest in digital transformation • Experience working in a fast-paced startup or scale-up environment

🏖️ Benefits

• Be part of a fast-growing SaaS company backed by strong investors and global brands • Learn from a world-class sales team and progress your career in a high-impact role • Competitive compensation and commission structure • Remote-first culture with flexible work environment • Collaborative, inclusive, and ambitious culture • Plenty of room for your own ideas...space to try, fail and learn! • Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities • Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs • Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses and available budgets for further training • Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health • Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites • Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!

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