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Senior Solution Enablement Lead

🔥 26 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

đźź  Senior

📚 Learning and Development

Where this job comes from

Posted on Parexel's careers page, not through a job board

First seen by Remote Rocketship 26 minutes ago

Logo of Parexel

Parexel

10,000+ employees

Founded 1983

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

đź’° Venture Round on 1990-01

Consulting • Healthcare • Logistics

Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.

đź“‹ Description

• Act as the representative for one or more business solutions within Parexel's technology and process domain • Serve as the single point of contact for the solution throughout the organisation • Optionally act as business owner for the solution • Build strong working relationships with solution stakeholders • Resolve solution issues with stakeholders and support functions, escalating where needed • Engage regularly with business sponsors, owners, and subject matter experts to understand strategy and requirements • Manage and prioritize a high-level backlog of solution changes by business value • Verify the backlog with business stakeholders and present it to broader stakeholder groups for alignment • Provide input to IT business analysts to document detailed business requirements • Collaborate with IT, business, vendors, and quality teams to formulate solution strategy and vision • Socialize strategy and vision to build company-wide consensus • Partner with vendors to develop products in line with business strategy • Maintain a three-year solution roadmap covering major updates and releases • Deliver high-priority backlog items with IT and vendors • Advocate for new vendor product features and functions • Build business cases and secure project approvals with business, IT, and vendors • Support vendor audits with IT, TQM, and QA, including follow-up and resolution of audit findings • Assist IT or vendors during solution build or configuration • Attend review sessions to ensure new functions and changes meet business needs

🎯 Requirements

• MSc/BSc in a related discipline with experience, or relevant experience in the industry • Excellent interpersonal, verbal, and written communication skills • Highly collaborative approach to work • Willingness to work in a matrix environment and value teamwork • Ability to think tactically and strategically for technology and longer-term plans • Ability to translate complexity into clarity for a wide audience • Service excellence and consulting mindset • Ability to ask the right questions and identify root causes • Client-focused approach • Flexible attitude toward work assignments and new learning • Ability to manage multiple and varied tasks and prioritize workload • Excellent attention to detail and high aptitude for technology • Previous experience as a System Owner or Product Owner desirable • Understanding and experience of CRO business processes for initiating, executing, and reporting clinical trials • Basic understanding and experience of at least one business process area, such as Clinical Operations, Feasibility, or Site Start-up, desirable • Basic understanding of supported technologies such as CTMS, EDC, or eTMF • Experience managing business technology use, prioritizing features and functions, and understanding business impacts • Understanding of technology implementation, training, support, and maintenance • Consulting experience and ability to demonstrate a consulting mindset

🏖️ Benefits

• Competitive base salary • Life assurance • Dental cover • Healthcare cover • Pension scheme • Holiday • Structured career pathway • Encouragement to develop within the role • Awareness and understanding of the industry • Fully home-based and remote working anywhere in the UK

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