Field Service Engineer – DXR, CT

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

💵 £36k - £57k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Operate at an advanced technical level, providing expert technical support and guidance to customers and colleagues. • Deliver field-based technical support in line with your training, experience, and product competencies. • Perform corrective maintenance, preventative maintenance, installations, upgrades, and field change orders on complex DXR and CT systems. • Diagnose and resolve mechanical, electrical, hardware, software, and network-related issues. • Determine the most effective and cost-efficient solutions to minimise customer downtime and maximise system availability. • Maintain accurate service records and documentation in accordance with Philips Quality Management System (QMS) and regulatory requirements. • Build strong customer relationships through professional communication and a customer-first approach. • Participate in the Field Service Engineer on-call rota, providing timely support to customers as required. • Support continuous improvement initiatives, sharing technical knowledge and best practices across the service organisation.

🎯 Requirements

• HNC/HND (NVQ Level 3 or above), Degree in Electronics, Electrical Engineering, Biomedical Engineering, Medical Engineering, or equivalent technical discipline • Proven experience in diagnosing and repairing complex medical, imaging, electronic, or electromechanical systems • Strong logical troubleshooting and problem-solving skills • Experience supporting MRI systems is highly desirable • Good understanding of IT infrastructure, networking, system connectivity, cybersecurity principles, and remote diagnostics • Full UK driving licence and willingness to travel extensively • Residence within a suitable location to effectively support customers across Northwest England.

🏖️ Benefits

• Company car • Annual incentive • Generous pension contribution • Private healthcare • Health and wellbeing benefits • Learning and development opportunities