Senior Product Manager

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Ping Identity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $35M Series F - Ping Identity on 2014-09

Cybersecurity • SaaS • Enterprise

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Maintain and own the multi-quarter product roadmap, backlog, and quarterly feature delivery, and influence and implement the Access management product strategy for Ping Advanced Identity Cloud (dedicated-tenant SaaS) and Ping Access management (on-premises software) • Leverage AI tools to improve efficiency and effectiveness across product management workflows, including research, analysis, documentation, prioritization, and cross-functional communication. • Gather market, customer, prospect, and partner input to understand customer scenarios and technical requirements, uncover pain points and unmet needs, and act as technical expert on customer use cases. • Provide detailed input into the product planning process and priority of features for communication to engineering. • Develop technical requirements and collaborate closely with engineering, design, marketing, and sales to build, launch, and refine high-quality and polished features that meet customer and market needs. • Perform market analysis, identifying industry trends, strategic needs, and competitive pressures to inform product direction. • Become a subject matter expert on Access Management and the PingAM product, helping to grow the product.

🎯 Requirements

• Experience in cloud computing in a product management or engineering role. • Knowledge of identity and access management, authorization and identity use cases, standards and technology. • Champion for customers providing a strong voice into the organization and engineering to help shape the roadmap to meet customer requirements and market expectation. • Proven ability to define product strategy and translate it into a roadmap that balances customer needs, market opportunity, and technical investment. • Proven ability to lead high-priority customer escalations, align engineering, support, and GTM stakeholders, and turn urgent issues into clear decisions, accountable action plans, and durable product improvements. • Deep knowledge of modern access management, including authentication, authorization, SSO, federation, policy enforcement, and risk-based access controls. • Credibility engaging customers, analysts, executives, and technical practitioners in discussing product capabilities and market relevance to end-users. • The ability to gather and prioritize market data to maintain a product roadmap. • Able to synthesize technical information into crisp recommendations and present and defend recommendations to a variety of audiences. • Strong project/program management leadership including scope, schedule, budget, quality, communications. • Able to create effective relationships, influence and collaborate internally and externally at all organizational levels. • Proven strength solving technical problems by driving cross-team collaboration, ownership, and accountability. • High-agency and extreme ownership: You consistently take initiative, drive progress without waiting for direction, and assume accountability for outcomes • Process-focused mindset: you bring clarity and consistency to how work gets done. • You establish clear, repeatable processes that align teams and ensure predictable delivery.

🏖️ Benefits

• Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)