Technical CRM Executive

🕒 June 4

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Quantum

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🤝 B2B

📱 Media

B2B • Media

Quantum is a performance-driven marketing company that connects global brands with high-intent consumers through data-driven affiliate and multi-channel campaigns. The firm combines in-house technology, full-stack analytics, paid acquisition, CRM and compliance-first operations to deliver measurable, scalable growth and optimized ROI for brand partners.

📋 Description

• Internal SME of CRM-related systems • Responsible for all data and compliance activities across CRM systems • Supporting the CRM team with troubleshooting, training, and complex journey builds • Managing new IP warm-ups • QA for all data-related changes and system updates • Monitoring all customer interactions • Troubleshooting automation, journey, and HTML rendering issues • Developing new HTML modules • Work on launching SMS and potentially WhatsApp within SFMC • Working cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns • Developing and managing campaign audiences

🎯 Requirements

• Either Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience • Strong data skills, including SQL and data quality control • Good working knowledge of HTML for email • Strong working knowledge of JavaScript • Understanding and ideally exposure with APIs and working with JSON Objects • Experience managing multiple priorities and adapting to changing requirements at short notice in a fast-paced environment • Ability to work to tight deadlines, both independently and under pressure, to deliver results for stakeholders • Commercially minded, data-literate, and highly analytical, with the ability to use raw data to generate insights and inform decisions

🏖️ Benefits

• Private Health Care (Bupa) • Hybrid Working (3 days in office) • Travel Insurance • Competitive Base Salary • Company Bonus Scheme • Paid for AI Subscription (Claude / ChatGPT / Gemini) • Market-Leading Training Programme • Recognition & Reward Scheme • Annual Company Conference • Regular Happy Hours & Team Lunches • Free Coffee, Drinks & Snacks