Manager, Learning Design Operations

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Risepoint

1001 - 5000 employees

Founded 2007

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.

📋 Description

• Manage the day-to-day operations of the learning design team. • Directly manage 4 learning designers, including setting expectations, coaching, development, performance check-ins, annual reviews, and addressing performance concerns. • Lead recruitment, onboarding, and development of learning design talent. • Lead delivery across multiple concurrent course development initiatives, ensuring quality, schedules, budgets, and resourcing. • Use data and technology to drive operational efficiency and excellence. • Identify risks and drive resolution to maintain timelines and quality. • Drive continuous improvement in service quality for partners. • Set service standards for learning designers supporting faculty. • Align Academic Services leadership and partner stakeholders across workstreams. • Evaluate capacity and adjust resource allocation according to business priorities and partner demand. • Monitor vendors to ensure quality and schedule requirements are met.

🎯 Requirements

• 3–5 years of experience leading a learning design team in a higher education context • 3+ years of learning design experience • Experience managing multiple course development projects concurrently • Innovation in process and technology to meet business needs • Undergraduate degree • Ability to travel up to 10% • Must reside in the United Kingdom

🏖️ Benefits

• Comprehensive benefits • Continuous Professional and Leadership Development Programs • Tuition Reimbursement for employees and their dependents

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