APAC Account Executive – Account Manager

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 $100k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Sago

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1968

📣 Marketing

🏥 Healthcare

Marketing • Healthcare • Market Research

Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.

📋 Description

• Support Account Executives with management, retention, and development of assigned client relationships • Serve as a day-to-day client contact, responding to requests and coordinating follow-up • Develop knowledge of Sago products, services, capabilities, and research methodologies • Clarify project requirements and recommend appropriate approaches with clients and subject-matter experts • Prepare proposals covering pricing, feasibility, methodology, recruitment or sample considerations, timelines, and execution plans • Manage proposal and bid follow-up and maintain accurate opportunity information • Coordinate with recruitment, programming, project management, data processing, facilities, bidding, and other internal teams • Monitor project milestones, anticipate risks, address client concerns, and escalate issues when needed • Support billing and invoicing and identify profitability improvements • Own and manage a portfolio of accounts, with responsibility for satisfaction, retention, revenue growth, and profitability • Build relationships with client stakeholders and identify their business and research needs • Identify new revenue opportunities and introduce additional Sago solutions • Prospect for and develop new business opportunities through close • Develop account and sales plans, maintain pipeline and forecast accuracy, and communicate progress to sales leadership • Achieve revenue, profit, activity, bid-volume, and win-rate expectations • Deliver sales communications and proposals, consult on research design and business needs, and negotiate within guidelines • Use account history, client feedback, and sales data to recommend actions that strengthen loyalty and account growth

🎯 Requirements

• APAC cultural knowledge • Willingness to work local hours • Experience in the market research industry, with working knowledge of qualitative and quantitative data collection methodologies • Experience supporting client relationships, preparing proposals, coordinating cross-functional delivery, and identifying growth opportunities • Ability to manage multiple priorities and shift between supporting Account Executives and owning assigned client or sales responsibilities • Proficiency with Microsoft Office and CRM or proposal-management tools • Salesforce CPQ experience is a plus • Bachelor's degree or equivalent experience preferred