Account Executive – SMB

🕒 May 15

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ShipBob, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

💰 $200M Series E on 2021-06

eCommerce • Logistics • SaaS

ShipBob, Inc. is a comprehensive 3PL (third-party logistics) service provider specializing in e-commerce order fulfillment. They offer a full stack fulfillment platform with OMS, IMS, RMS, ERP, and analytics to automate and streamline fulfillment processes. With a focus on omnichannel and B2B capabilities, ShipBob assists businesses in selling across online and in-person channels while offering services like inventory management, customization for unique unboxing experiences, and end-to-end managed freight. Their global network enables efficient 2-day shipping across the continental US and facilitates global expansion with fulfillment centers in multiple countries. Additionally, ShipBob integrates with popular eCommerce platforms like Shopify and Amazon, supporting a wide range of industries including health, beauty, and apparel. Their technology-driven approach enhances supply chain automation, providing reliable and transparent logistics solutions worldwide.

📋 Description

• Bring in new business to attain revenue targets using self-sourcing techniques. • Self-source prospects who will convert to customers using internal databases, creative online searches, self-created cadences and marketing campaigns, referrals and other means. • Qualify prospects and sell ShipBob’s value propositions to bring in new business that is operationally fit for ShipBob. • Connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to determine a mutual fit. • Move customers efficiently through the sales process, ensuring all expectations are properly set and understood. • Negotiate pricing, contract terms and general partnership agreements. • Have a thorough understanding of both our tech offerings and Operational capabilities. • Maintain an updated, clean and thorough pipeline to ensure proper forecasting as well as up to date CRM notes so account status is clear. • Give feedback to management to continue to improve the sales process and Merchant experience. • Ensure proper handoff to the post sales team. • Identify local nuances and help improve processes, tools and documentation. • Additional duties and responsibilities as necessary.

🎯 Requirements

• At least 18 months as an Account Executive or Sales Representative in the eCommerce fulfillment or OMS/WMS/TMS tech space. • Ability to foster great teamwork and motivate those around you. • Excellent verbal and written communication skills. • Organization and time management skills. • Established track record of success in a Sales position. • Ability to understand client needs and handle the negotiation process. • Computer skills, especially MS Excel and CRM software.

🏖️ Benefits

• Medical and Wellness Benefits • Life Assurance • Income Protection • Pension Scheme