Founding Content Strategist

Job not on LinkedIn

🔥 14 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨🏼‍💻 Content Manager

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Siena AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🛍️ eCommerce

☁️ SaaS

Artificial Intelligence • eCommerce • SaaS

Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.

📋 Description

• Own all content published under the Siena name • Set the strategy and write content for founder-led LinkedIn and company social accounts • Own performance of founder-led and company social content • Ship product launches with announcements, blog posts, social sequences, and founder posts • Collaborate with the Creative Director to align written and visual launch assets • Write scripts for product and marketing videos • Study trends and top-performing posts and turn findings into actionable points of view • Analyze content performance, double down on effective work, and stop ineffective work • Use AI across research, drafting, analysis, and distribution to increase speed • Work across multiple product launches over the next two quarters

🎯 Requirements

• Published writing across blog posts, launch announcements, social, and video scripts • Experience shipping content as the only writer at a company or brand, without a content team or copywriters • Experience in eCommerce or marketing to consumer brands • Professional writing experience predating current AI tools • Ability to demonstrate writing that changed audience or business behavior • Experience using AI throughout research, drafting, analysis, and distribution without producing AI-sounding work • Ability to measure content performance and change course based on evidence • Experience running founder-led or executive content and demonstrating results • CX experience in eCommerce, marketing AI, automation, or customer experience products is a bonus, not required

🏖️ Benefits

• Great salary plus equity or stock grants • Learning budget • Premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) • Quarterly budget for new tools • Globally distributed, async-first work environment • Autonomy and real ownership • AI-fluency and production AI exposure