Principal Instructor

🔥 3 hours ago

🌐 United Kingdom, Poland, +2 more countries – Remote

infoinfo

⏰ Full Time

🔴 Lead

Where this job comes from

Posted on SOTI's careers page, not through a job board

First seen by Remote Rocketship 3 hours ago

Still open on SOTI's site. Checked 1 hour ago.

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Logo of SOTI

SOTI

1001 - 5000 employees

Founded 1995

📦 Logistics

🏥 Healthcare

💼 Consulting

Logistics • Healthcare • Consulting

SOTI is a leader in simplifying business mobility and making mobile-first operations efficient, reliable, and secure. The company's flagship offering, the SOTI ONE Platform, provides a comprehensive suite of solutions enabling mobile device and IoT management across various platforms, including Android, Apple, Linux, and Windows. SOTI's solutions support diverse industries, such as emergency services, retail, transportation and logistics, field services, and healthcare, enhancing productivity and connectivity. The platform facilitates security, app development, device management, and analytics, catering to the needs of enterprises worldwide.

📋 Description

• Deliver advanced, hands-on technical training on the full SOTI ONE Platform, including SOTI MobiControl, SOTI XSight, SOTI Connect, SOTI SNAP and SOTI Identity • Teach and troubleshoot architecture-level deployments, infrastructure dependencies, high availability, scalability, networking, firewall, proxy and PKI requirements • Teach enterprise identity and security, including Active Directory/LDAP, Microsoft Entra ID, SAML/OIDC, certificate-based authentication, RBAC and compliance enforcement • Demonstrate managed-device ecosystems, including Android Enterprise, Apple platform management, Windows modern management, rugged devices, printers and IoT endpoints • Demonstrate advanced configuration and automation, including kiosk profiles, policy and compliance rules, application management, scripting, REST APIs and third-party integrations • Diagnose complex technical issues in real time using logs, network traces and known-issue knowledge, and document guidance • Mentor learners and regional peers and share technical knowledge across global audiences • Track product roadmaps and lead training for new product introductions • Apply adult learning principles and partner with Instructional Design on course architecture • Design scenario-based labs, troubleshooting challenges and practical assessments • Adapt facilitation for varied technical levels, cultures, languages and English proficiency • Define and validate cloud-hosted and on-premises training lab environments, including devices, emulators, certificates and integrations • Own lab readiness and recover training environments under time pressure • Lead global training delivery, oversee regional quality and travel extensively for instructor-led training • Build global training plans and coordinate delivery across regions and time zones • Represent SOTI to strategic customers, channel partners and OEM alliances • Manage internal stakeholder relationships, training requests, partner concerns and commercially sensitive information • Provide subject-matter expertise and learner feedback to Product Management, R&D, Instructional Design, Sales Engineering, Professional Services, Technical Support, Channel, Alliances, Marketing and Events

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Adult Education or a related field, or equivalent professional experience • 8+ years of progressive experience in enterprise technology roles • 5+ years delivering technical training to technical audiences in an enterprise software environment • Expert hands-on knowledge of enterprise mobility and unified endpoint management (MDM/EMM/UEM) platforms, including Windows modern management and Apple platforms • Strong infrastructure foundations: Windows Server, IIS, Microsoft SQL Server, TCP/IP, DNS, ports, firewalls, proxies, PKI and certificates, directory services, identity providers, and Azure/AWS • Proven ability to troubleshoot complex, multi-component systems in live, high-visibility settings • Working proficiency in scripting, automation and REST APIs • Executive-level presentation and communication skills • Excellent written and spoken English • Experience working with global, multicultural audiences and partner ecosystems, including partner relationship management • Proficiency with learning management systems, virtual classroom platforms and Microsoft 365 • Willingness and ability to travel extensively, internationally • Industry certifications such as Android Enterprise Professional/Expert, Apple Certified IT Professional, Microsoft Certified: Endpoint Administrator Associate, CompTIA Network+/Security+ or ITIL are preferred • Experience with rugged and specialty devices, printers and IoT is preferred • Additional languages are an asset

🏖️ Benefits

• Endless possibilities; learning new things, working with the latest technologies and making a difference in the world • Virtual, web-based and self-paced training alternatives where in-person delivery is not practical • Global training and professional development opportunities

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