Operations Director – Hotels

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Splendid Hospitality Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏨 Hospitality

🍽️ Food & Beverage

🏥 Healthcare

Hospitality • Food & Beverage • Healthcare

Splendid Hospitality Group is a family-owned UK operator and investor focused on hotels, restaurants and care homes. The group owns and operates a UK-wide portfolio of hotels (franchise and independent) across cities from London to Edinburgh, runs 38 KFC restaurants in the Midlands and North-East, and manages a portfolio of high-quality care homes in Sussex. Branded as award-winning and people-focused, the company emphasizes service, legacy and community impact.

📋 Description

• Shape operational strategy across the hotel portfolio • Drive operational excellence through KPIs, data-led decisions and continuous improvement • Own hotel business plans and budgets, driving profitability and productivity • Challenge revenue and pricing strategies to maximise results and protect brand reputation • Build trusted relationships with stakeholders and bring teams together around shared goals • Lead asset optimisation and capital planning, including space reconfiguration, outsourcing and CAPEX investment • Uphold brand standards and service excellence across the portfolio • Identify improvement opportunities and deliver action plans with hotel teams • Develop talent, leadership capability and succession planning • Foster accountability, inclusion and continuous development • Lead operational readiness for new hotel openings • Partner with Business Development to assess future growth opportunities • Oversee governance, risk management and compliance • Ensure legal, regulatory and internal standards are met and hotels are audit-ready • Champion innovation, technology adoption and best-practice sharing to improve operations, guest experience and productivity • Travel regularly across the hotel portfolio in a visible, field-based role

🎯 Requirements

• 10+ years' experience in senior hospitality leadership roles • Ability to set direction, influence at executive level and translate business priorities into action • Strong understanding of hotel performance, profitability, revenue optimisation and sustainable growth drivers • Proven experience leading multi-property hotel operations • Ability to unite teams, build stakeholder relationships and influence effectively at all levels • Leadership style that develops talent, fosters accountability and creates a thriving culture • Continuous improvement mindset with confidence to challenge the status quo and embrace innovation • Ability to adapt quickly and make informed decisions in a dynamic hospitality business • Integrity, transparency and commitment to doing the right thing • High standards and focus on operational excellence • Appreciation of different perspectives and commitment to collaboration and inclusion

🏖️ Benefits

• Employee Assistance Programme (EAP) with confidential wellbeing support and 24/7 access to remote GP appointments • Hotel room discounts at Splendid and partner hotels, including discounted rates for friends and family • Food & Beverage Discounts across hotels • Life Assurance • Salary Sacrifice Car Scheme with a fully insured and maintained new car for a fixed monthly salary deduction • Stream access to earned wages up to 50% and Highstreet discounts • Auto-enrolment into the company pension scheme • Learning & Development opportunities to progress skills and career