Spring Health
501 - 1000 employees
⚕️ Healthcare Insurance
🧘 Wellness
☁️ SaaS
Healthcare Insurance • Wellness • SaaS
Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.
Senior Regional Customer Success Manager, EMEA
🕒 June 1
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Spring Health
501 - 1000 employees
⚕️ Healthcare Insurance
🧘 Wellness
☁️ SaaS
Healthcare Insurance • Wellness • SaaS
Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.
📋 Description
• Build and maintain strong relationships with customers • Collaborate closely with the Customer Success team • Conduct regular global account meetings • Serve as primary contact for global product updates • Support global QBRs/ABRs and reporting requests
🎯 Requirements
• 7+ years of Customer Success/Account Management experience • Fluency in English is required • Responsible for a book of business of 30+ customers • Strong problem-solving skills • Knowledge of SaaS, B2B customer success, CRM tools is a plus
🏖️ Benefits
• Health insurance • Professional development • Flexible working arrangements
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