National Account Manager

Job not on LinkedIn

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of STARK Building Materials UK

STARK Building Materials UK

5001 - 10000 employees

🏗️ Construction

🛒 Retail

Construction • Retail • Building Materials

STARK Building Materials UK is one of the UK’s largest retailers and distributors of building and construction materials, operating over 550 dedicated builders' merchant branches and distribution centres. The company serves professional tradespeople by providing essential construction products and specialized expertise, empowering them to grow their businesses. With a wide range of brands under its umbrella, STARK UK caters to various sectors within the building and construction industry, promoting integrity and support to its customers.

📋 Description

• Manage national public sector contracts across the UK, focusing on customer retention, profitable growth, and excellent service • Build strong relationships with customers and framework organisations at all levels • Identify opportunities to grow accounts, improve margins, and expand product offerings • Work with internal teams, suppliers, and stakeholders to deliver effective customer solutions and continuous improvement • Ensure contracts meet agreed terms, service levels, KPIs, and compliance requirements • Support tenders, contract renewals, and mobilisations • Deliver value for money, improve efficiency, and support customer social value plans • Identify customer needs and resolve issues to improve service delivery and strengthen long-term partnerships • Work from home for 40 hours per week, with typical hours of approximately 8:00am to 5:00pm; occasional UK-wide travel and overnight stays required

🎯 Requirements

• Experience in the public sector market, ideally with an understanding of social housing, frameworks, and national contracts • Proven experience building strong relationships with customers and stakeholders at all levels, from operational teams to senior directors • Track record of customer retention, sales growth, and improving profitability • Strong communication, presentation, negotiation, and influencing skills • Ability to work across multiple functions and locations to deliver shared business and customer objectives • Customer-first approach, with the ability to resolve issues and identify opportunities for improvement • Experience supporting or delivering projects, contract implementations, and customer solutions • Strong commercial and financial awareness, with the ability to use data and insight to drive business performance • Full, valid UK driving licence

🏖️ Benefits

• Performance Related Bonus • 34 days holiday per year • Retirement Savings Plan (Pension) – with Legal & General • Life Assurance – automatic coverage from the first day, with a lump-sum death in service benefit of 2 x basic salary, increasing to 4 x Pensionable Earnings when contributing a minimum of 4% to the STARK Building Materials Retirement Savings Plan • Work Perks platform with high street and online discounts via Reward Gateway • Aviva Digicare+ Workplace App, including digital GP, second medical opinions, Mental Health consultation, bereavement service, and nutritional consultation • Voluntary company benefits including Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, and Critical Illness Cover • Refer a Friend scheme • Wellbeing Centre via Work Perks • Apprenticeships, training, and mentoring programs • Reasonable adjustments throughout the application and interview process

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