AI-First Creative Account Manager

🕒 July 28

🇬🇧 United Kingdom – Remote

💵 $38k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Storm Ideas's careers page, not through a job board

First seen by Remote Rocketship July 28

Logo of Storm Ideas

Storm Ideas

51 - 200 employees

Founded 2008

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Storm Ideas is a specialist entertainment and digital agency that partners with television networks and media companies to deliver strategy, marketing, content, UI/UX, video production, engineering, product development, and analytics. They also offer flagship SaaS products such as HailTo to manage and distribute social assets to talent for social promotion. Based in Edinburgh, UK, Storm Ideas helps media companies adapt to digital consumption, grow audience engagement, and execute digital-first campaigns.

📋 Description

• Own client confidence and satisfaction using AI tools and agentic workflows as the default way of working • Build trusted relationships and communicate proactively with clients • Understand client strategy, stakeholders, services, commercial context, audiences, creative vision, preferences, and pressure points • Represent client accounts internally and anticipate needs • Turn client creative vision into briefs, content calendars, campaigns, and deliverables • Review creative assets and provide actionable feedback across copy, design, and video • Clarify client requests, strategic needs, direction, ownership, dependencies, decisions, and next steps • Coordinate delivery across services, teams, timelines, blockers, and dependencies • Use agents and reusable workflows for preparation, action tracking, planning, research, reporting, and follow-up • Balance relationship, delivery, commercial, capacity, risk, and long-term account considerations • Diagnose issues and escalate with evidence, options, and recommendations • Protect the quality and value of creative, operational, strategic, and technical services • Surface account health, risks, opportunities, scope pressure, decisions, approvals, and follow-ups • Connect clients with Storm's wider expertise and identify account growth opportunities • Improve account communication, reporting, documentation, AI workflows, and blocker framing • Coach teammates and share effective methods • Stay current in account management, social platforms, creative work, and related services • Encode effective methods into reusable skills and workflows and teach them to teammates

🎯 Requirements

• Experienced account-management professional • Evidence of owning client relationships, stakeholder communication, account delivery, or complex operational conversations • Strong creative and social judgment • Ability to translate client vision into briefs and recognize platform-native ideas • Ability to give constructive feedback across copy, design, and video • Demonstrable, hands-on use of AI tools and agents in real work, studies, or personal projects • Ability to review AI output against client strategy, service quality, commercial context, facts, commitments, and brand standards • Systems-thinking approach to repeatable account work and workflow improvement • High agency and ownership • Commercial awareness, including scope pressure, service gaps, account risk, and growth opportunities • Operational, strategic, and technical curiosity • Comfort with collaborative systems such as Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, Teams, or similar tools • Clear written and spoken communication • Ability to work well asynchronously • Attention to detail at speed • Enthusiasm for AI-enabled knowledge work • Ability to work 9:00am–5:30pm Pacific Time • Ability to work as an individual contractor in the country of residence

🏖️ Benefits

• Fully remote working • High-end, fast computer • All the latest software and AI tools needed • Modern hardware, approved AI tools, collaboration systems, and support from the AI Operations team • International, team-based work environment

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