Deal Desk & Contracts Manager

🔥 13 hours ago

🇪🇺 Europe – Remote

💵 €56k - €88k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Sword Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

📋 Description

• Own the end-to-end contracting workflow for new and expansion deals: draft from templates, issue paper, track versions, and drive to signature • Review and negotiate customer redlines on MSAs, order forms, BAAs, and performance guarantees; resolve standard positions and escalate non-standard terms to Legal with recommendations • Run the approval process for discounts, non-standard pricing, and risk terms across Sales, Finance, Legal, Clinical, and Security, maintaining SLAs • Advise sales representatives on deal structure and commercial levers; coach them on standard positions • Maintain accurate contract status, terms, and approvals in Salesforce and the CLM, with handoff to Billing and Account Management after signature • Maintain the Deal Desk playbook, including fallback positions, clause library, approval matrix, and deal-stall reasons • Support Sword’s commercial team in delivering AI-powered healthcare at scale

🎯 Requirements

• 4+ years in Deal Desk, Contract Management, Commercial Legal Ops or a similar role supporting enterprise B2B sales • Hands-on experience negotiating redlines on commercial agreements, including indemnification, limitation of liability, warranties, data privacy, and SLAs, and knowing when to escalate • Track record of coordinating multi-party approvals across Sales, Finance and Legal on tight timelines • Very strong attention to detail and version control, together with commercial judgement • Experience with Salesforce and a CLM tool such as Ironclad, Spotdraft or equivalent • AI fluency at least at Explorer (Level 1), using AI daily to boost personal productivity • Experience in digital health or SaaS, and with contracting through channel partners (nice to have) • Paralegal or contract-management experience or certification (nice to have)

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