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Account Manager

đź•’ September 28

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

đź‘» Ghost score 10%

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Logo of The Access Group

The Access Group

5001 - 10000 employees

đź’Ľ Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

The Access Group is a provider of cloud-based, industry-focused business management software and services. It offers modular SaaS solutions — including finance and accounting, HR and payroll, learning and compliance, CRM, ERP, payments and managed IT — tailored to sectors such as charities, education, construction, healthcare, hospitality, recruitment, warehousing and wholesale. The company serves other organisations with integrated, enterprise-grade tools, supported by professional services, customer success and global operations to help customers streamline operations and meet regulatory and sector-specific needs.

đź“‹ Description

• Build and grow customer relationships, identifying opportunities to support customer goals and increase adoption of solutions • Manage the sales process from initial enquiry through handover • Work closely with pre-sales, consultancy and project teams • Host customer meetings, including conversations with senior stakeholders • Understand business needs and recommend appropriate solutions • Respond promptly to customer enquiries • Share feedback with the wider team • Help create a positive customer experience • Work towards targets and identify opportunities to help customers gain more value from software

🎯 Requirements

• Experience in business-to-business (B2B) sales or account management within a target-driven environment • Experience selling software, particularly human capital management (HCM) or related solutions • Strong organisation and time management skills • Ability to prioritise competing demands • Collaborative approach • Excellent communication skills • Commitment to building positive relationships with customers and colleagues

🏖️ Benefits

• Wellbeing days, taking annual leave to 25 days per year • Health contribution • Range of benefits to suit individual needs • Three charity days allocated to support a chosen cause • Career development and progression opportunities • Blended approach to office working

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