Strategic Account Leader

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Develop and action Account Growth Plans for assigned PSG accounts • Lead successful Account Management Teams for PSG and support corporate-level teams to generate and progress opportunities to closure • Identify and progress proactive, above-funnel, strategic offerings based on client needs, capabilities, and financial considerations • Lead governance programs for client portfolios across multiple service lines and global sites • Report and facilitate actions based on KPIs measuring relationship health and operational performance • Prevent and handle above-site issues through communications and engagement with internal and client executives • Drive improvement initiatives, ensure contract compliance, and deliver maximum value • Facilitate harmonization across sites and continuous improvement using a PPI approach • Implement network-level sales and operations planning processes where valuable • Forecast, communicate, and report sales objectives in CRM systems and reporting tools • Build influential relationships with internal and external partners and lead through influence • Drive action with positivity and resiliency in changing business environments

🎯 Requirements

• Bachelor’s degree required, preferably in a scientific field, pharmacy, or business-related field • MBA highly preferred • Sales and account management experience in the pharmaceutical or comparable industry required • Knowledge of pharmaceutical product development, cGMP requirements, and CDMO/CRO services highly preferred • Strong analytical skills and understanding of financial models, including cash flow, revenue recognition, return on investment, and risk allocation • Experience engaging with executives, including C-suite • Minimum of 10 years’ experience in commercial, program management, or relationship management roles • Demonstrated experience with complex initiatives in a matrix environment with broad, high-value impact • Strong record of coordinating activities across all organizational levels • Strong negotiation and communication skills • Self-motivated, action-oriented, and customer-advocacy mindset

🏖️ Benefits

• Reasonable accommodation for individuals with disabilities during the application or interview process • Equal Opportunity Employer