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Senior Solutions Engineer

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Twilio's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Twilio's site. Checked 1 hour ago.

Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with Account Executives on pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead the technical and product sale • Recommend best-practice solutions and guide customers in using Twilio APIs • Understand customer technical challenges through discovery • Design, demonstrate, and present innovative solutions • Build and present interactive, complex, and engaging demonstrations of Twilio Communications Products • Establish trusted-advisor relationships with technical and nontechnical stakeholders • Identify and solve customer and organizational problems • Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations

🎯 Requirements

• 5+ years of pre-sales experience selling complex, technical products, or 3+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting • Excellent communication and presentation skills • Ability to gain audience confidence • Ability to communicate complex topics to multiple levels of audience • Ability to understand customers’ communications needs and guide them to technical solutions • Previous software development experience or working knowledge in backend technologies such as Java, C#, Node.js, Python, or PHP • Web development knowledge including JavaScript, HTML/CSS, or frontend frameworks such as React, Vue.js, or Angular • Experience building with REST APIs • Bachelor’s and/or Master’s degree in a technical discipline such as Engineering, Mathematics, or Computer Science, or equivalent practical experience • Familiarity with cloud platforms and cloud application architecture is desired • Previous experience in Telecom, SIP, Contact Center, or Security is a plus • Experience with sales methodologies is desired • Ability to work remotely while based in the United Kingdom • Approximately 10% travel

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental leave • Ample wellness leave • Healthcare • Retirement savings program • Support for employee volunteering and donation efforts • Remote-first work arrangements • Opportunities for team gatherings, functional off-sites, and customer meetings • Global inclusion and connection-focused company culture

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