Commercial Account Manager – PBSA/BTR

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

💵 £40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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UniHomes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏨 Hospitality

📦 Logistics

📣 Marketing

💰 Debt Financing on 2023-07

Hospitality • Logistics • Marketing

UniHomes is a platform dedicated to helping students find quality student accommodation across various university cities in the UK. It offers a wide selection of properties, allowing students to compare options and secure homes that include utility bills, thereby simplifying the rental process. In addition to accommodation, UniHomes also provides hassle-free utility management services to assist students in managing their household bills efficiently.

📋 Description

• Manage and grow a portfolio of operator accounts • Develop and maintain high-value relationships with PBSA and BTR decision-makers • Serve as the primary strategic point of contact for performance, optimisation, and new opportunities • Conduct a minimum of 10 impactful meetings per week, including account reviews, strategic follow-ups, and platform training • Represent UniHomes at industry networking events and conferences • Lead commercial account reviews, renewals, and contract negotiations • Monitor, analyse, and improve operator listing performance, visibility, competitiveness, and data accuracy • Deliver reports and data-driven recommendations supporting partner success and conversion rates • Provide weekly performance headlines and comprehensive reports to the Head of PBSA and BTR • Ensure partner listings meet platform standards for pricing, availability, rich media, and property information • Collaborate with operators on promotional offers and seasonal adjustments • Work with product, content, and marketing teams to address client needs and improve platform functionality • Identify and implement process improvements to increase partner satisfaction and operational efficiency • Travel nationally to clients and occasionally stay overnight based on account needs and seasonal activity

🎯 Requirements

• Proven experience managing complex B2B accounts • Track record of commercial negotiation, revenue growth, and leading complex commercial conversations • Exceptional interpersonal and stakeholder management skills • Strong commercial mindset with a proactive, data-driven approach to account growth and revenue generation • Proficiency with property management systems, CRM platforms, ideally Salesforce, and online marketplaces • Highly organised, with ability to manage a diverse portfolio of accounts and maintain attention to detail • Clear, confident, and persuasive written and verbal communication • Full, valid UK driving licence • Highly desirable: experience and network within the PBSA and/or BTR sector • Highly desirable: direct experience in PropTech, SaaS, or online marketplace environments • Familiarity with occupancy strategies, revenue management, and seasonal trends specific to student accommodation • Experience with the International Student Market • Applicants must already have the permanent and unrestricted right to work in the UK • No visa sponsorship available

🏖️ Benefits

• Car allowance • Commission (OTE £50,000+) • Healthcare scheme • Employee Assistance Programme • Mental health and financial support • 31 days holiday allowance including bank holidays • Length of service days • Volunteering day • Enhanced family leave • Enhanced pension • Salary sacrifice • Sick pay • Career progression • Personal and professional development • Social events • Recognition awards • Complimentary breakfast, hot and cold drinks, and snacks when visiting the Sheffield office • Pool table and company social activities • Accredited Living Wage employer

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