Account Manager – TIC

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FoodChain ID

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

FoodChain ID is a company specializing in certification and compliance solutions primarily for the food and beverage industry. They offer a wide array of services including food safety certifications, organic and non-GMO certifications, regulatory compliance assessment, and sustainability certifications. They also provide regulatory compliance tools, testing solutions, consulting services, and training to help companies ensure product safety and meet regulatory requirements across global markets. Their expertise extends to brand protection against food fraud, reducing market entry risks, and leveraging technology for product development and compliance analysis. FoodChain ID is dedicated to maintaining transparency and safety in the food supply chain, offering services to over 30,000 customers worldwide.

📋 Description

• Manage a defined portfolio of EMEA and APAC clients as the principal commercial point of contact • Build and maintain trusted relationships with client stakeholders across quality, technical, procurement, sustainability, operations and senior management • Understand each client’s business, operating environment, regulatory obligations and future requirements • Create and maintain account plans covering relationship objectives, renewals, risks, opportunities and actions • Lead and coordinate renewals for certification, inspection, testing, consulting and other contracted services • Identify cross-sell and account-development opportunities across FoodChain ID’s TIC portfolio based on client needs • Prepare and present proposals, quotations and commercial updates with technical and operational colleagues • Coordinate internal responses to client requests and ensure actions are completed on time • Support resolution of commercial or service issues • Monitor account performance, client satisfaction, revenue, renewal dates, pipeline and risks in the CRM system • Keep informed about international food safety, certification, regulatory and sustainability requirements • Provide forecasts and account updates to management, including renewal confidence, growth opportunities, risks and support required • Work closely with technical, operational and commercial colleagues across a geographically distributed team

🎯 Requirements

• Experience in account management, client relationship management or business development within TIC, certification, testing, inspection, food safety, regulatory compliance or a related technical services environment • Proven record of retaining and developing existing client relationships and achieving commercial targets • Experience managing renewals, preparing quotations or proposals, and identifying appropriate additional services for existing clients • Practical understanding of the food, agri-food, manufacturing, retail or supply-chain sectors • Experience of food safety or sustainability services is advantageous • Experience working with multiple stakeholders and coordinating activity across technical, operational and commercial teams • Strong working knowledge of Microsoft Office, particularly Word, Excel and Outlook • Experience using a CRM system • Relevant degree or professional qualification is desirable but not essential where equivalent sector experience is demonstrated • Excellent communication and relationship-building skills • Commercial awareness and ability to identify client needs, assess opportunities and make sound recommendations • Ability to explain technical or regulated services in clear, practical language • Ability to manage multiple accounts, deadlines and priorities • Strong negotiation, presentation and influencing skills • Ability to work effectively with technical experts, auditors, inspectors, laboratories and operational teams • Strong attention to detail and commitment to accurate CRM, forecasting and account records • Self-motivated, professional and comfortable working independently in a UK-wide or geographically distributed team • Excellent written and spoken English • Right to work in the UK • Must be able to travel to clients • Visa sponsorship and relocation are not available

🏖️ Benefits

• Remote-based opportunity • Client travel • Opportunity to manage and develop existing client relationships across EMEA and APAC • Commercial development and account-growth opportunities

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