CRM Manager

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🕒 May 15

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Up World

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🎯 Recruiter

📚 Education

Recruitment • Education

Up World is a marketing-focused community and recruitment platform that helps ambitious marketers find jobs, connect with peers, and develop professionally. The site lists job openings, provides employer and candidate logins, and promotes programs like a Start-Up Marketing Accelerator to support skill development and career growth. It combines recruitment services, community networking, and educational programming for marketing professionals.

📋 Description

• Producing CRM audits for our brand partners • Planning, executing, and optimising multi-channel CRM campaigns for exciting challenger brands (email, push, SMS) focused on engagement, retention, and loyalty • Copywriting and designing campaign emails, using in-house designed templates or creating your own, to produce standout campaign materials • Analysing and interpreting campaign performance metrics to inform strategy and continuous improvement • Bringing fresh, innovative ideas to test, learn, and push boundaries for our partner brands • Reporting key campaign outcomes, learnings, and insights to stakeholders • Acting as the main point of contact for your brand partners, with the opportunity to lead a squad of fractional marketers owning other marketing channels.

🎯 Requirements

• Minimum 4 years of hands-on CRM/email marketing experience, particularly with D2C FMCG brands • Strong understanding of Klaviyo, with the agility to work with Mailchimp and other CRM platforms • Demonstrable understanding of how to design customer journeys and personalise experiences within CRM • Excellent analytical skills • Proactive, self-motivated, and confident working independently • Excellent communication skills both written and verbal • Excellent project and time management skills • A strong design eye and skills using Canva or your preferred design software • Background in agencies a plus! • Working rights in the UK are required.

🏖️ Benefits

• 25 days holiday plus bank holidays • Monthly working-from-home allowance to be spent on coffee or co-working • Birthday off • Enhanced paternity/maternity leave & pay • Unlimited coaching with MoreHappi • Full Up World Membership