Sales Team Lead

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🔥 4 hours ago

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Ventura TRAVEL

WebsiteLinkedInAll Job Openings

51 - 200 employees

Travel

Ventura TRAVEL is a company specializing in crafting authentic and sustainable small-group travel experiences to unique destinations worldwide. For over 20 years, it has been known for its hand-picked, small-ship expedition cruises that offer travelers unforgettable adventures in places like the Galapagos Islands, polar regions, and Indonesia. Ventura TRAVEL prides itself on its commitment to responsible travel, providing unbiased recommendations, and maintaining a strong team of destination specialists. The company supports conservation projects through its efforts and ensures flexibility and best-price guarantees for its customers.

📋 Description

• Lead, motivate, and develop a team of currently 10 Sales Specialists while fostering a high-performance culture. • Coach your team and other customer-facing colleagues across Ventura TRAVEL to continuously improve customer experience and commercial results. • Use KPIs, customer insights, operational data, and AI-driven solutions to identify opportunities, solve problems, automate recurring work, and improve team effectiveness. • Continuously challenge and improve existing sales processes by identifying inefficiencies, implementing enhancements, and proactively escalating risks and blockers. • Translate changing priorities and business initiatives into clear goals, actionable plans, and successful execution. • Collaborate closely with peers and senior leadership, share insights and ideas, stay informed about our destinations, and lead by example through hands-on support when needed.

🎯 Requirements

• At least 5 years of experience in Sales, Customer Success, or another customer-facing commercial environment, including previous people leadership experience. • A proven ability to develop, motivate, and hold teams accountable while maintaining high engagement and performance. • Strong analytical and problem-solving skills, with experience using KPIs, data, and AI tools to improve business outcomes and drive operational excellence. • A proactive, improvement-oriented mindset with a passion for experimenting with new tools, challenging the status quo, and turning ideas into practical solutions. • Excellent communication skills, confidence in giving direct feedback, and the ability to create clarity and direction in fast-changing environments. • Fluency in written and spoken English, availability within CET working hours, and the resilience to stay calm and focused under pressure.

🏖️ Benefits

• Freedom to be creative in achieving results. • International & friendly working environment. • Quarterly Social Days and Team Events. • Work out of other offices in the Ventura network around the world. • Opportunity to constantly learn and grow. • We care about the well-being of your employees (regular O3, satisfaction surveys etc.) • Yearly 2-week offsite. • Participation in the overall company's profits. • Visit our Career Page to get more insights into our office life.