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Client Sales Manager

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

🤑 Sales

Where this job comes from

Posted on Vodafone's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Vodafone

Vodafone

10,000+ employees

Founded 1982

đź’Ľ Consulting

📦 Logistics

📡 Telecommunications

đź’° Post-IPO Equity on 2022-09

Consulting • Logistics • Telecommunications

Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.

đź“‹ Description

• Build a strong understanding of customers, industries, priorities and challenges to develop tailored account strategies and business plans • Develop and deliver account and sales strategies supporting revenue, margin, retention and growth objectives • Identify opportunities across mobile, voice, SD-WAN, UCaaS, CCaaS, cloud, hosting and IoT solutions • Use customer insight, commercial understanding and available data to make informed decisions and recommend appropriate actions • Build trusted customer relationships as a strategic partner • Connect customers with the right expertise across VodafoneThree • Deliver a high-quality, end-to-end customer experience • Take ownership of issues and collaborate to resolve them • Support improvements in customer advocacy and NPS through relationship management and consistent service • Develop contingency plans for factors affecting revenue, cost, margin or customer experience • Collaborate with sales, commercial, product, technology and service teams • Share knowledge, experience and best practice with colleagues • Provide informal guidance and support where appropriate

🎯 Requirements

• Experience working in complex, solution led sales, account management or a related commercial environment • Knowledge of some of the following areas: mobile, voice, SD-WAN, UCaaS, CCaaS, cloud, hosting and IoT • Experience developing and delivering commercial or account strategies that have supported business growth • Strong commercial awareness, including an understanding of revenue, margin, retention and customer value • Ability to understand complex customer requirements and translate them into clear, practical solutions • Strong communication and relationship-building skills • Ability to work effectively with a wide range of customers, stakeholders and colleagues • Confidence using insight and information to make balanced decisions • Collaborative approach • Ability to adapt approach as customer needs, market conditions and business priorities evolve • Experience within telecommunications or technology would be valuable, with transferable experience from other complex, solution led environments also considered • Offers of employment are subject to background checks, including criminal (DBS) and financial checks

🏖️ Benefits

• Excellent basic salary plus bonus and Vodafone benefits • Up to 28 days off plus bank holidays • Paid time for charity work • Discounts • Vouchers • Pension plan • Learning tools • Parental leave policies • Home working kit ('Office in a Box') • Flexible homebased working, with occasional company gatherings during the year

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