Customer Success Manager – Mobile Growth, ASO

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Team Up - We Build Teams

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Team Up is an innovative company focused on building remote teams for businesses looking to enhance their workforce. By providing a platform for recruitment, employer of record (EOR) services, and a diverse talent pool that includes developers, designers, marketing experts, and more, Team Up delivers a comprehensive solution for companies to efficiently hire and manage remote professionals. With a proven track record of client retention and substantial savings in hiring costs, Team Up is committed to reshaping the future of work.

📋 Description

• Lead client onboarding calls and guide clients through connecting Apple App Store Connect and Google Play Console • Maintain regular communication with clients through Slack and recurring strategy calls • Develop and implement ASO strategies for iOS and Android applications • Optimize app titles, subtitles, keyword banks, descriptions, and other store metadata • Conduct keyword research and identify opportunities to increase organic app visibility • Develop localization strategies for international markets • Create hypotheses and coordinate A/B testing for app icons, screenshots, and preview videos • Monitor app performance and identify opportunities to improve conversion rates and organic growth • Manage recurring ASO and growth tasks and prioritize high-impact opportunities • Review and improve AI-generated audits, reports, summaries, and recommendations before sharing them with clients • Identify errors, missing opportunities, and strategic gaps in AI-generated outputs • Provide structured feedback to help improve AI-powered tools and recommendations • Prepare initial audits and establish an actionable growth roadmap within agreed timelines • Host recurring client calls to present results, review ongoing activities, and define next priorities • Maintain accurate tracking spreadsheets and client documentation • Coordinate internal updates and document client communications and meeting outcomes

🎯 Requirements

• 2+ years of hands-on experience in App Store Optimization (ASO) • Experience working with both Apple App Store and Google Play Store • Strong knowledge of keyword research, keyword modeling, and metadata optimization • Experience with mobile app growth and conversion rate optimization (CRO) • Understanding of app performance metrics and ability to identify practical growth opportunities • Experience with ASO localization and international app growth is a plus • Experience with creative A/B testing for app icons, screenshots, or preview videos is a plus • Fluent English with strong written and spoken communication skills • Comfortable conducting client onboarding calls, presentations, and recurring strategy meetings • Strong analytical, pragmatic, and detail-oriented approach • Ability to prioritize low-risk, high-impact growth opportunities • Strong client-focused and ownership-driven mindset • Ability to work independently while coordinating with internal teams • Comfortable working with AI-powered tools and reviewing AI-generated recommendations